Job Description

Goodwin's is a prestigious family-run business with many years of experience in the trade operating two shops within Edinburgh.

We are currently looking to recruit a Full Time Jewellery Sales Consultant. This position would ideally suit someone who has Previous sales and Customer service experience within the retail sector.

In this customer facing role, a smart appearance and positive attitude along with a pleasant telephone manner and good computer skills are essential.

Key Responsibilities

Greeting and welcoming customers, providing an outstanding first impression Building strong relationships with clients and identifying their needs Demonstrating in-depth product knowledge, including aftercare advice Selling jewellery and upselling related products and services Maintaining attractive product displays and ensuring store cleanliness Supporting security procedures and loss prevention
Essential Skills & Experience

Minimum 1 years of experience in a jewellery sale (preferred) Knowledge of fine jewellery, gemstones, and precious metals Strong ability to identify genuine stones and materials, including evaluating quality and authenticity Negotiation and closing skills with a consultative sales approach Excellent customer service and communication skills High level of attention to detail, trustworthiness, and integrity Confident in handling high-value transactions and ensuring accuracy and security at all stages
Personality Traits & Attributes

Reliable, punctual, and self-motivated Well-presented and professional appearance at all times Team player who collaborates effectively with colleagues Passion for jewellery Self-motivated and goal-oriented Ethical and trustworthy Positive, can-do attitude
Working Hours are Tuesday-Saturday 10am - 5pm

Job Type: Full-time

Pay: 22,000.00-26,000.00 per year

Experience:

Sales: 1 year (preferred)
Work Location: In person

Reference ID: Jewellery Sales Consultant - Goodwins Antiques