Job Description

POSITION: General Manager, Fleet & Business
POSTING END DATE: 24/06/2025
LOCATION: Whitley, Coventry (UK)
SALARY: Competitive
At JLR, we're on a continual journey to reimagine the future of modern luxury, and we want you to be part of it. Through our exquisite and timeless house of brands - Range Rover, Defender, Discovery and Jaguar - we're defining a new approach to sustainability and providing exceptional experiences. As a leader here, you have the opportunity to influence the way we think, providing your unique insight and vision for a better future. It's time to become a proud creator.
WHAT TO EXPECT
The Fleet & Business department is responsible for realising the sales potential of Jaguar and Land Rover within the premium and luxury corporate sectors of the UK market.
This includes development of core sales channels including National Key Accounts, Small & Medium Enterprises (SME), Contract Hire & Leasing, Public Sector, Subscription, Daily Rental and Diplomatic, which collectively account for over 35% of total JLR UK sales.
THE ROLE

• Define and implement the Fleet & Business sales strategy for JLR in the UK market
• Lead a large team, including national and field-based sales roles, and purchased service support for order to cash processes
• Influence and collaborate with cross-functional stakeholders including Financial Services, Brand, Marketing & PR, Customer Experience, Sales Planning, Commercial, Finance, JLR Retailers, Leasing Industry, Residual Value influencers and Risk Setters
• Commercially astute with a deep understanding of agency (direct) and wholesale sales models, Benefit in Kind taxation, Contract Hire & Leasing, competitive landscape and industry trends
• Highly influential and credible with internal and external stakeholders, including Retailers, business leaders, leasing industry, Residual Value stakeholders and Fleet & Business media

Key Responsibilities

• Lead the UK Fleet & Business team with clear direction and motivation to achieve consistently high performance
• Plan and deliver sales objectives for all Fleet & Business channels
• Alignment of stakeholders to programmes and initiatives that support Fleet & Business sales
• Actively lead sales strategy and go to market plans for electrified and commercial model variants
• Identify new business trends and opportunities that support Modern Luxury brand positioning and sales development (i.e. Subscription, Direct Sales, Omnichannel Sales, Localisation)
• Work closely with Financial Services partners to ensure Contract Hire & Leasing potential is being realised, supported by strategic initiatives including second life leasing and retention of ex-contract JLR vehicles within Franchise
• Optimise competitive positioning and channel profitability
• Effectively manage third party partners and suppliers (i.e. Return on Investment Ltd, Lex Autolease, MVS)

Key Performance Indicators

• Fleet & Business sales performance by channel
• JLR Contract Hire performance
• Residual Value management
• Client Satisfaction
• Employee Engagement

Key Interactions

• Key Account, Public Sector, Salary Sacrifice, SME, Subscription & Rental stakeholders
• Contract Hire & Leasing partners
• JLR Retailers
• Cross-functional stakeholders across the NSC and central organisation
• External Suppliers
• Fleet & Business media

WHAT YOU'LL NEED
The successful candidate will possess the following skills/qualifications:

• Understanding of the UK Fleet & Business market, including company car fiscal policy, Contract Hire & Leasing, TCO
• Sales & Marketing experience - essential
• Business Acumen, a passion to achieve results, strong communication and integrity are essential attributes
• A self-starter with the ability to prioritise activities to achieve objectives through seamless operational delivery
• Strong analytical and presentation skills with the ability to influence and negotiate - essential
• Comprehensive knowledge of Microsoft Office - essential
• Ability to work flexibly and deliver within defined deadlines - essential
• Degree - desirable
• Numeracy & analysis - essential
• Sales forecasting - essential

Personal Profile

• Demonstrates our Creators' Code behaviours of Customer Love, Unity, Integrity, Growth and Impact

Creating Modern Luxury requires a modern approach to work. At JLR, hybrid working is a voluntary, non-contractual arrangement providing employees flexibility around how, when and where they work. Some roles require more on-site work, but details of this can be discussed with the hiring manager during the interview stage.
We work hard to nurture a culture that is inclusive and welcoming to all. We understand candidates may require reasonable adjustments during the recruitment process. Please discuss these with your recruiter so we can accommodate your needs.
JLR is committed to equal opportunity for all.
Please be aware that we may close this vacancy for applications before the stated deadline if we receive a high volume of interest. We strongly advise you to submit your application as early as possible.
#WEAREJLR
At JLR we are passionate about our people. They are at the heart of our business. We are committed to fostering a diverse, inclusive culture that is representative of our global customers and the society in which we live; a culture in which every one of our employees can bring their authentic self to work, and reach their full potential.
OUR RECRUITMENT PROCESS
Find out what to expect at each stage of the process along with some hints and tips.
INSIDE JLR
Find out more about working here in our JLR Life Blog:
WHAT WE OFFER
We look after our employees by offering a host of benefits and investing in their talent through award-winning training