Job Description

For a quarter of a century, the Jellycat family have brought joy, wonder and playful fun to people of all ages, in every part of the world. Utterly original and in a class of their own, they are currently among the most loved and collected toys of their kind. How has this gentle tribe endeared themselves to so many? Perhaps it is their whimsical expressions. Or the deliciously soft fabrics. Or the beautiful way in which they sit in your hand. Whatever it is, there is something magical and unmistakeable about each one of them.


Selling our products to our network of distributors and retailers, the Sales team is responsible for retaining and growing our business and being the face of our brand. The Junior Account Manager is a key role as they develop and maintain key relationships with our customers and distributors, ensure our brand is merchandised according to our guidelines and that sales are maximised in line with our strategic objectives.


The key focus of this role is to manage and build direct relationships with your account base to deliver against budget, build robust strategic plans to drive revenue opportunities in line with the Jellycat strategy and be accountable for this part of the business. In addition, to support existing distributors and international retail accounts as needed, and train new members of the international sales team who join in administrative roles. For this role the successful candidate must confident using Excel.

You'll be;

Building strong relationships with assigned accounts, looking to grow the business with a long-term view. Maximising revenue opportunities and P&L accountability for assigned accounts. Forecasting and delivering against budget for assigned accounts. Maintaining high levels of communication, including preparing meeting agendas and holding weekly calls with distributors. Conducting regular range reviews to maximise revenue opportunity. Commercially aware and grow markets in line with Jellycat global strategy. Liaising with credit control on payments. Liaising with the logistics team to ensure orders are shipped accurately and efficiently in line with the accounts' requirements. Prospecting new retailers within the assigned territories. Communicating cross-functionally within the business. Training and supporting new team members in the administrative roles. Supporting ROW/LATAM team as and when needed. Building account plans in line with budget and marketing objectives. Presenting seasonal collections and account plans to assigned accounts. Maintaining updated and organised order books.

You'll have;

1-2 years' experience in a Sales Administration role. Excellent oral and written communication skills. Excellent IT skills, including Excel, PowerPoint and SAP. Excellent attention to detail. Experience in building and maintaining internal and external relationships. Experience of the order process, from inputting the order through to shipping, with a focus on numbers. Experience of forecasting and delivering against budget. A commercial awareness and strong client focus mindset. A positive, friendly & flexible mindset. Excellent time management and deadline-driven. A positive attitude and ability to handle conflict effectively. The ability to keep calm under pressure & be driven and self motivated. The ability to take ownership, overseeing tasks from start to completion. Project management experience. Ideally data analysis experience. * Additional languages would be a bonus.