Junior Brand Call Centre Agent

Manchester, ENG, GB, United Kingdom

Job Description

Role Overview



We are looking for an enthusiastic

Junior Brand Call Centre Agent

to join our team. In this role, you will be the first point of contact between our marketing team and potential customers, representing brands through engaging outbound and inbound calls. This is an excellent opportunity for individuals looking to develop their communication, sales, and branding skills within a supportive environment.

Key Responsibilities



Conduct outbound and receive inbound calls to promote brand campaigns and marketing initiatives. Deliver engaging and professional communication to build positive brand experiences. Provide accurate information about products, services, and promotions. Log call outcomes and maintain up-to-date customer records in the system. Support campaign goals by achieving daily and weekly performance targets. Collaborate with the marketing team to ensure consistency in brand messaging.

Requirements



Strong verbal communication and interpersonal skills. Confidence in speaking with diverse audiences over the phone. A positive attitude and willingness to learn. Ability to work in a target-driven, fast-paced environment. Previous call centre or customer-facing experience is an advantage but not essential.

What We Offer



Full training and ongoing development opportunities. A clear path for progression within the marketing and branding sector. A vibrant, collaborative team environment.

If you're ready to start your career in marketing and brand communications, apply now and help us shape the future of brand engagement!



Job Type: Full-time

Pay: From 30,000.00 per year

Benefits:

Additional leave Bereavement leave Company events Employee mentoring programme Enhanced maternity leave Enhanced paternity leave Free parking On-site parking Sabbatical Sick pay
Work authorisation:

United Kingdom (required)
Location:

Manchester M2 (required)
Work Location: In person

Application deadline: 07/09/2025
Expected start date: 08/09/2025

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Job Detail

  • Job Id
    JD3607257
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Manchester, ENG, GB, United Kingdom
  • Education
    Not mentioned