Junior Brand Call Centre Agent

Manchester, ENG, GB, United Kingdom

Job Description

Job Overview:



We are looking for a

Junior Brand Call Centre Agent

to join our growing team. In this entry-level role, you will be responsible for supporting brand marketing campaigns by engaging with customers over the phone, providing product or service information, and ensuring a positive brand experience. This is an excellent opportunity for individuals looking to develop their communication, customer service, and marketing skills in a fast-paced environment.

Key Responsibilities:



Handle inbound and outbound calls to promote brand awareness and customer engagement. Communicate key brand messages to potential and existing customers. Provide accurate information about products, services, and ongoing marketing campaigns. Assist in gathering customer feedback to support brand strategy improvements. Work collaboratively with the marketing and sales teams to achieve campaign goals. Maintain accurate records of customer interactions in the CRM system. Represent the brand professionally and positively in every customer interaction.

Qualifications & Skills:



Strong communication and interpersonal skills. Ability to handle calls confidently and professionally. A keen interest in marketing, branding, or customer engagement. Team player with a proactive approach to tasks. Basic computer skills and familiarity with CRM systems is a plus. Previous experience in a call centre, marketing, or customer service role is beneficial but not required.

What We Offer:



Comprehensive training and ongoing support. Opportunities for career growth within the marketing and brand communications field. A collaborative and positive work environment.

How to Apply:



If you're ready to start your career in marketing and brand communications,

apply now and help us shape the future of brand engagement!



Job Type: Full-time

Pay: From 30,000.00 per year

Benefits:

Additional leave Bereavement leave Company events Employee mentoring programme Enhanced maternity leave Enhanced paternity leave Free parking On-site parking Sick pay
Work authorisation:

United Kingdom (required)
Location:

Manchester M2 (required)
Work Location: In person

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Job Detail

  • Job Id
    JD3617466
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Manchester, ENG, GB, United Kingdom
  • Education
    Not mentioned