We are seeking a motivated and enthusiastic Junior Brand Call Centre Assistant to support our marketing team by handling customer interactions, providing brand information, and assisting with campaign-related calls. This entry-level role is ideal for someone looking to gain hands-on experience in marketing, customer service, and brand communication.
Key Responsibilities
Handle inbound and outbound calls to engage with customers regarding brand campaigns.
Provide accurate information about products, services, and promotions.
Support the marketing team with campaign follow-ups and lead generation.
Maintain customer records and update the database with relevant information.
Assist in gathering feedback to improve customer experience and campaign performance.
Uphold brand standards and ensure consistent messaging in all interactions.
Qualifications
Recent graduate or early-career professional in Marketing, Communications, Business, or related fields.
Strong verbal communication and active listening skills.
Excellent organisational and time management abilities.
Positive, proactive, and team-oriented attitude.
Ability to work on-site in a fast-paced environment.
What We Offer
Practical experience in marketing and brand communication.
Training and mentorship to enhance your professional development.
Supportive and collaborative team environment.
Opportunities to progress within the company as you grow your skills.
Ready to start your career in marketing and brand communications?
If you are enthusiastic, ambitious, and ready to gain valuable on-site experience, apply today with your CV!
Job Type: Full-time
Pay: From 30,000.00 per year
Benefits:
Additional leave
Bereavement leave
Company events
Employee mentoring programme
Enhanced maternity leave
Enhanced paternity leave
Free parking
On-site parking
Sabbatical
Sick pay
Work Location: In person
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