Job Description

Role Overview

As a Junior Call Centre Assistant, you will be responsible for handling inbound and outbound calls, assisting customers with enquiries, and supporting ongoing marketing campaigns. This is an excellent entry-level opportunity for someone looking to build communication skills and begin a career in customer service or marketing.

Key Responsibilities

Handle inbound and outbound customer calls in a professional manner Provide information about products, services, and ongoing campaigns Assist customers with enquiries and direct them to relevant support when needed Record customer interactions and maintain accurate call logs Support marketing initiatives by gathering customer feedback and promoting offers Work towards call and campaign performance targets Ensure excellent customer experience at all times

Requirements

No previous experience required - full training provided Strong communication and listening skills Friendly, confident, and customer-focused attitude Ability to manage calls efficiently and professionally Reliable, motivated, and eager to learn Comfortable working in a fast-paced environment
If you enjoy speaking with people and want to develop your skills within a supportive marketing environment, this role offers an excellent opportunity to grow and gain valuable experience.

Job Type: Full-time

Pay: From 30,000.00 per year

Benefits:

Additional leave Bereavement leave Company events Employee mentoring programme Enhanced maternity leave Enhanced paternity leave Free parking On-site parking Sabbatical Sick pay
Work Location: In person