to join our dynamic marketing team. This role involves engaging with customers and prospects over the phone to support marketing campaigns, answer enquiries, and provide excellent customer service. It's an ideal opportunity for someone eager to build a career in marketing and communications.
Key Responsibilities
Handle inbound and outbound calls professionally and courteously
Provide accurate information about our marketing products and services
Assist in promoting marketing campaigns and generating leads
Log all customer interactions and update relevant databases
Resolve basic customer concerns or direct calls to appropriate departments
Collaborate with the sales and marketing teams to meet campaign goals
Maintain a positive and helpful attitude at all times
Skills and Qualifications
Strong verbal communication and listening skills
Friendly, patient, and customer-focused approach
Ability to work under pressure and manage multiple calls
Basic computer skills; familiarity with CRM systems is a plus
Previous experience in a call centre or customer service role is desirable but not required
Eagerness to learn and grow within the marketing industry
What We Offer
Comprehensive training and support
Opportunities for professional development
A vibrant and collaborative work environment
Ready to kick-start your marketing career?
If you are enthusiastic, ambitious, and ready to gain valuable on-site experience, apply today with your CV.