, you will be the first point of contact for customers, helping to answer queries, promote our clients' services, and build strong relationships. This is an ideal entry-level opportunity for someone looking to gain experience in marketing, customer service, and sales support within a dynamic and collaborative environment.
Key Responsibilities
Handle incoming and outgoing calls to assist customers with enquiries about marketing campaigns, products, or services
Provide product knowledge and support to ensure customers receive accurate and helpful information
Log and track interactions using internal systems with attention to detail
Work closely with marketing and events teams to understand campaign goals and support call activity accordingly
Follow call scripts and compliance procedures, adapting tone and approach as needed
Identify customer needs and opportunities to upsell or guide them to relevant services
Report feedback and insights from calls to improve campaign outcomes
Maintain professionalism and a high level of service in every interaction
Requirements
Excellent verbal communication and listening skills
Confident, polite, and customer-focused manner
Basic IT skills and the ability to navigate call centre software
Ability to multitask and stay organised under pressure
Willingness to learn and grow within the marketing and customer service fields
Previous experience in a call centre, sales, or customer service role is a plus but not essential
What We Offer
Full training provided
A friendly, supportive team environment
Clear path for career development and progression
Involvement in exciting campaigns for well-known brands
Regular team incentives and social events
Apply today
to kickstart your career in marketing and customer service. We look forward to welcoming you to the team!