Job Description

As a

Junior Call Centre Representative

, you'll play a key role in engaging with customers over the phone to promote products, provide information, and ensure a positive experience. You'll represent our clients with professionalism, build customer relationships, and help support the success of marketing campaigns. This is an excellent opportunity to start a rewarding career in marketing and customer service.

Key Responsibilities:

Make outbound and receive inbound calls to promote client products and services. Engage with customers in a friendly and professional manner. Provide accurate information and answer customer questions. Build and maintain strong customer relationships. Meet individual and team performance targets. Record customer interactions and feedback accurately in the system. Collaborate with the marketing and sales teams to support campaign goals. Take part in training sessions to develop communication and sales skills.

What We're Looking For:

Excellent verbal communication and listening skills. Confident, enthusiastic, and customer-focused attitude. Ability to handle objections and maintain professionalism. Strong organisational and multitasking skills. Team player with a willingness to learn and grow. No prior experience required - full training provided.

What We Offer:

Comprehensive training and ongoing support. Clear opportunities for career progression in marketing, sales, and leadership. Supportive and inclusive team environment.

Start your career in marketing and customer engagement today!

If you're motivated, confident, and eager to learn, apply now to join a company that values growth, teamwork, and success.

Job Type: Full-time

Pay: From 30,000.00 per year

Benefits:

Additional leave Bereavement leave Company events Employee mentoring programme Enhanced maternity leave Enhanced paternity leave Free parking On-site parking Sabbatical Sick pay
Work Location: In person