Junior Call Centre Specialist

Chapel Allerton, ENG, GB, United Kingdom

Job Description

Role Overview:


As a Junior Call Centre Specialist, you will play a key role in supporting our sales and marketing efforts by engaging with customers over the phone. You'll represent our clients with professionalism, deliver key messages, and generate interest in products and services.

Key Responsibilities:



Make outbound calls to potential customers from provided leads Deliver product/service information clearly and confidently Answer customer queries and handle objections effectively Book appointments, generate leads, or close initial sales depending on campaign Maintain accurate records of customer interactions using CRM systems Meet and exceed daily/weekly call and conversion targets Work collaboratively with team members to support campaign success

Requirements:



Excellent verbal communication and listening skills Positive attitude, confidence, and strong work ethic Ability to remain calm and professional under pressure Quick learner and eager to develop sales and customer service skills No prior call centre experience needed - full training provided

What We Offer:



Full training with ongoing coaching and mentoring Clear career progression pathways into senior sales, training, or management roles Supportive team culture and regular staff socials Opportunity to gain real-world marketing and communication experience
Join us as a Call Center Representative and contribute to creating a positive experience for our customers while developing your skills in a supportive environment!

Job Type: Full-time

Pay: From 30,000.00 per year

Additional pay:

Bonus scheme Performance bonus Yearly bonus
Benefits:

Additional leave Bereavement leave Company events Employee mentoring programme Enhanced maternity leave Enhanced paternity leave Free parking On-site parking Sabbatical Sick pay
Schedule:

Day shift Monday to Friday
Work authorisation:

United Kingdom (required)
Location:

United Kingdom, LS7 3JB (required)
Work Location: In person

Application deadline: 25/05/2025
Expected start date: 26/05/2025

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Job Detail

  • Job Id
    JD3079297
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Chapel Allerton, ENG, GB, United Kingdom
  • Education
    Not mentioned