Job Description

Role Summary:

As a Junior Call Centre Associate, you will play a key role in connecting with potential customers and generating interest in our client's products or services. This is a fantastic entry-level opportunity for individuals looking to build their communication skills and start a career in marketing and sales.

Key Responsibilities:

Make outbound calls to prospective customers to promote marketing campaigns Handle inbound enquiries and provide accurate product/service information Qualify leads and schedule appointments for field representatives Maintain detailed and accurate records of customer interactions Meet and exceed daily call targets and KPIs Deliver excellent customer service while representing client brands professionally Participate in team briefings and training sessions

What We're Looking For:

Confident and articulate communicator, both verbally and in writing Friendly, energetic, and motivated by targets Ability to work under pressure and stay resilient Strong listening and problem-solving skills Previous call centre or sales experience is a plus but not required Full training provided - no experience necessary

What We Offer:

Ongoing training and personal development Clear progression pathways within the business Friendly and supportive team environment Opportunity to work on campaigns for high-profile clients
If you are passionate about delivering outstanding customer service and thrive in a collaborative setting, we would love to hear from you!

Job Type: Full-time

Pay: From 30,000.00 per year

Additional pay:

Bonus scheme Yearly bonus
Benefits:

Additional leave Bereavement leave Company events Employee mentoring programme Enhanced maternity leave Enhanced paternity leave Free parking On-site parking Sabbatical Sick pay
Schedule:

Day shift Monday to Friday
Work authorisation:

United Kingdom (required)
Location:

United Kingdom, LS7 3JB (required)
Work Location: In person

Application deadline: 25/05/2025
Expected start date: 26/05/2025