Job Description

The Role

As a Junior Consultant you will support the analysis, documentation, and implementation of business processes and the rollout out of our software solution across the customer base. This role is ideal for someone early in their career who is eager to learn and grow within a fast paced environment. The successful candidate will work closely with customers and senior consultants to understand business needs, assist in the configuration of software, and ensure a smooth implementation process and provide functional services. This entry-level position is ideal for someone eager to learn and grow in the field of software implementation and consultative services.

Key Responsibilities

Customer Engagement: Assist in gathering client requirements by participating in meetings, workshops, and discussions.

Software Configuration & Integration: Learn and improve tools to help configure our solutions, documenting specifications to support customer requirements.

Implementation Support: Assist in the implementation process by following established methodologies and best practices.

Training and Support: Help create E-learning material, manuals and other documentation to support the understanding of our software. Provide training to end-users.

Testing and Quality Assurance: Execute testing to ensure that the software meets functional specifications and quality standards.

Key Skills

Analytical Skills: Inquisitive with analytical and problem-solving skills and demonstrating a good attention to detail.

Technical Skills: An understanding of software development, proficient in MS Office and basic SQL skills are an advantage.

Communication Skills: Good verbal and written communication skills with strong interpersonal skills.

Customer Focus: A proactive approach to understanding and addressing customer needs.

Organisational Skills: Ability to multitask with good time management skills.

Job Types: Full-time, Permanent

Pay: 26,000.00-28,000.00 per year

Benefits:

Company events Company pension Cycle to work scheme Free parking Health & wellbeing programme On-site parking Profit sharing Referral programme Sick pay Work from home
Education:

Bachelor's (preferred)
Work authorisation:

United Kingdom (required)
Work Location: Hybrid remote in Warrington (Cheshire, North West Region)