to join our marketing team. In this role, you will be the first point of contact for clients and customers, providing support and ensuring a positive experience with our marketing services. This is a fantastic opportunity for someone looking to develop their career in customer service and marketing.
Key Responsibilities
Respond promptly and professionally to customer enquiries via phone, email, and live chat
Assist customers with information about our marketing products, services, and campaigns
Handle and resolve customer concerns or escalate issues as necessary
Maintain accurate records of customer interactions in our CRM system
Collaborate with marketing and sales teams to support client needs and campaign success
Contribute to improving customer service processes and feedback systems
Provide support during marketing promotions and events as required
Skills and Qualifications
Excellent communication and interpersonal skills
Friendly, patient, and customer-focused attitude
Strong problem-solving abilities
Basic computer literacy, including CRM or customer service software familiarity
Ability to multitask and work efficiently in a fast-paced environment
Previous customer service experience is an advantage but not essential
A keen interest in marketing and willingness to learn
What We Offer
Structured training and ongoing support
Opportunities for career progression within the marketing sector
A positive and collaborative workplace culture
Ready to kick-start your marketing career?
If you are enthusiastic, ambitious, and ready to gain valuable on-site experience, apply today with your CV.