Job Description

Role Overview:

As a Junior Customer Service Brand Assistant, you will support the brand and customer service teams by managing client interactions, assisting with campaigns, and ensuring a seamless experience for our customers. This role is perfect for someone enthusiastic, organised, and looking to kick-start a career in marketing and brand communications.

Key Responsibilities:

Assist in managing day-to-day customer interactions via phone, email, and social media. Support marketing and brand campaigns by liaising with customers and collecting feedback. Help maintain and update client records and customer databases. Ensure high levels of customer satisfaction by providing timely and professional responses. Assist with reporting, documentation, and administrative tasks related to campaigns. Collaborate with the marketing team to support brand initiatives and promotional activities.

Requirements:

Strong communication and interpersonal skills. Organised and detail-oriented with the ability to multitask. Enthusiasm for marketing, branding, and customer service. Professional and friendly approach to client interactions. Ability to work in a fast-paced, team-oriented environment. Previous experience in customer service or marketing is a plus but not essential.

What We Offer:

Full training and mentoring in marketing, branding, and customer service. Hands-on experience working on live campaigns. Supportive and collaborative
If you're ready to kick-start your career in marketing and events, apply now and help us create unforgettable experiences for our clients!

Job Type: Full-time

Pay: From 30,000.00 per year

Benefits:

Additional leave Bereavement leave Company events Employee mentoring programme Enhanced maternity leave Enhanced paternity leave Free parking On-site parking Sabbatical Sick pay
Work Location: In person