, you will be the face and voice of the brands we represent. Your role is to deliver excellent customer service that aligns with the brand's values and messaging. You will assist customers, handle inquiries, and support marketing campaigns, ensuring every interaction enhances the brand's reputation.
Key Responsibilities
Act as a knowledgeable and friendly representative of client brands
Provide accurate information about products, services, and promotions
Support marketing campaigns by engaging customers and gathering feedback
Assist in resolving customer concerns with a focus on brand loyalty and satisfaction
Maintain detailed records of customer interactions and report insights to the marketing team
Collaborate with sales and marketing colleagues to ensure consistent brand messaging
Requirements
Excellent communication and interpersonal skills
Strong attention to detail and a passion for delivering great customer experiences
Positive, proactive, and team-oriented approach
Willingness to learn about different brands and marketing strategies
Previous customer service experience is a plus but not essential - full training provided
What We Offer
Comprehensive training and ongoing development opportunities
Career progression into sales, marketing, or brand management roles
A supportive and energetic team environment
Exposure to exciting marketing campaigns and high-profile brands
Join us as we strive to provide outstanding service while creating memorable experiences for our customers!