As a Junior Customer Service Marketing Advisor, you will assist clients with enquiries, provide product or campaign information, and support them throughout their marketing journey. This role combines customer service skills with marketing knowledge, making it a great opportunity for someone eager to grow in both areas.
Key Responsibilities
Handle customer queries in a professional and timely manner
Support clients in understanding campaign details and marketing initiatives
Work with the marketing team to ensure client needs are met
Provide updates and feedback to improve customer satisfaction
Maintain accurate records of customer interactions and follow-ups
Assist with promotional activities and marketing events when needed
Skills and Qualifications
Excellent communication and interpersonal skills
Strong problem-solving abilities and attention to detail
Basic understanding of marketing concepts (training provided)
Ability to multitask and work in a fast-paced environment
Positive and proactive attitude towards customer service
What We Offer
Full training in customer service and marketing processes
Opportunities for career growth and skill development
Supportive team environment
If you're passionate about customer care and marketing, apply now to join our team as a Junior Customer Service Marketing Advisor.