Job Description

Role Overview:

As a

Junior Customer Service Sales Specialist

, you'll act as the key link between our clients and their customers. You'll be responsible for handling customer interactions, identifying their needs, and providing product or service solutions--all while representing brands with professionalism and enthusiasm. This entry-level role is perfect for someone looking to start or grow their career in sales, customer service, or marketing.

Key Responsibilities:

Engage directly with customers in-person or over the phone as part of marketing campaigns Deliver excellent customer service while introducing and promoting products or services Build rapport and trust with customers to encourage long-term brand loyalty Handle basic queries, resolve concerns, or escalate issues when needed Track customer interactions and maintain accurate records Achieve individual and team sales targets Provide feedback to the marketing team to support campaign improvements

Requirements:

Excellent communication and interpersonal skills Friendly, confident, and customer-oriented attitude Strong work ethic and eagerness to learn Ability to remain calm and professional in a fast-paced environment Previous experience in customer service, retail, or sales is a bonus - but not essential Interest in sales, marketing, or customer relationship management

What We Offer:

Full training and mentorship to support your development Clear progression paths into senior roles in sales or marketing Opportunities to work on exciting campaigns for well-known brands Supportive team environment with regular social events and rewards

If you are passionate about delivering outstanding customer service and thrive in a dynamic environment, we encourage you to apply for this exciting opportunity!

Job Type: Full-time

Pay: From 30,000.00 per year

Benefits:

Additional leave Bereavement leave Company events Employee mentoring programme Enhanced maternity leave Enhanced paternity leave Free parking On-site parking Sabbatical Sick pay
Work authorisation:

United Kingdom (required)
Location:

Manchester M2 (required)
Work Location: In person

Application deadline: 03/08/2025
Expected start date: 04/08/2025