We are a fast-growing marketing company passionate about delivering innovative campaigns and excellent client experiences. We are looking for a motivated
Junior Customer Service Support Specialist
to join our team. This is a fantastic opportunity to gain hands-on experience, support our customer service operations, and develop valuable skills within the marketing industry.
Key Responsibilities
Provide support to the customer service team by assisting with client queries and ensuring smooth communication.
Deliver excellent service across phone, email, and face-to-face interactions.
Work closely with sales and marketing teams to relay customer feedback and insights.
Assist in resolving issues efficiently while maintaining strong client relationships.
Keep accurate records of customer interactions and follow-ups.
Represent our clients' brands with professionalism and enthusiasm.
Requirements
Strong communication and interpersonal skills.
A proactive and supportive attitude with a willingness to learn.
Ability to multitask and manage time effectively.
Team player with strong problem-solving abilities.
No prior experience required - full training will be provided.
Enthusiasm to grow within the customer service and marketing sectors.
What We Offer
Comprehensive training and mentorship.
Opportunities to develop your career in customer service and marketing.
A supportive and engaging work environment.
Exposure to a variety of client brands and projects.
Ready to kick-start your marketing career?
If you are enthusiastic, ambitious, and ready to gain valuable on-site experience, apply today with your CV.