to join our dynamic marketing team. This entry-level role is ideal for someone who enjoys interacting with people, solving problems, and supporting clients while learning the ins and outs of the marketing industry. You will be a key point of contact for customer enquiries, ensuring exceptional service and contributing to the success of ongoing campaigns.
Key Responsibilities
Respond to customer enquiries via phone, email, and online platforms in a timely manner
Provide accurate information about products, services, and promotional campaigns
Assist in resolving customer concerns with professionalism and a positive attitude
Maintain and update customer records in the CRM system
Collaborate with the sales and marketing teams to ensure customer satisfaction and retention
Support the coordination of campaign activities and client requests
Collect feedback from customers to help improve service and marketing efforts
Skills and Qualifications
Strong communication and interpersonal skills
Ability to remain calm and professional under pressure
Excellent organisational skills and attention to detail
Basic computer literacy; experience with CRM systems is a plus
A positive, proactive, and team-oriented mindset
Previous customer service experience is an advantage but not essential
What We Offer
Comprehensive training in customer service and marketing processes
Opportunities to grow into senior customer service, sales, or marketing roles
A friendly and supportive team environment
Hands-on experience with live marketing campaigns
Ready to kick-start your marketing career?
If you are enthusiastic, ambitious, and ready to gain valuable on-site experience, apply today with your CV.