Junior Customer Support Coordinator

Manchester, ENG, GB, United Kingdom

Job Description

Role Overview



We are looking for a motivated and enthusiastic

Junior Customer Support Coordinator

to join our team. In this entry-level role, you will support our customer service and marketing activities by coordinating client interactions, managing enquiries, and ensuring excellent service delivery.

Key Responsibilities



Assist in managing and responding to customer enquiries across various channels. Coordinate communication between clients, the marketing team, and other departments. Support the development and implementation of customer support processes. Maintain accurate records of customer interactions and feedback. Provide input to improve customer satisfaction and campaign performance.

Requirements



Strong communication and organisational skills. Ability to multitask and manage time effectively in a fast-paced environment. Interest in marketing, branding, or customer engagement. Proactive mindset with a willingness to learn and grow. Previous experience in customer service or support (preferred but not essential).

What We Offer



Comprehensive training and professional development opportunities. Career growth prospects within customer service and marketing. Supportive and collaborative team environment.

If you're ready to start your career in marketing and customer engagement, apply now and help us shape the future of brand experiences!



Job Type: Full-time

Pay: From 30,000.00 per year

Benefits:

Additional leave Bereavement leave Company events Employee mentoring programme Enhanced maternity leave Enhanced paternity leave Free parking On-site parking Sabbatical Sick pay
Work authorisation:

United Kingdom (required)
Location:

Manchester M2 (required)
Work Location: In person

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Job Detail

  • Job Id
    JD3643586
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Manchester, ENG, GB, United Kingdom
  • Education
    Not mentioned