Junior It Analyst
England, United Kingdom
Job Description
- Location: England, United Kingdom
- Salary: 250 - 350 per day
- Category
- Sector:
- Contract type Contract
- Consultant: Alexander Adams
Our client, a leading Investment Management firm based in the City of London, are looking for a Junior IT Support Analyst to join them on an initial 6-month contract. This is a great opportunity to play a key role in providing IT support and contribute to the implementation of IT projects within a fast-paced, professional environment.
Key responsibilities:
- Provide 1st and 2nd line technical support and triage of incidents reported by the Service Desk.
- Accurately log all support requests and faults in the IT ticketing system, ensuring timely updates and resolutions.
- Diagnose and resolve both software and hardware issues across all key platforms and in-house applications.
- Oversee third party works at datacentres and carry out maintenance and hardware installations where necessary.
- Support the delivery of key projects and initiatives working closely with both internal technical teams and external vendors.
- Between 3-5 years in a user facing technology support role.
- Advanced knowledge of IT systems, applications, and processes of a Windows environment.
- Prior experience supporting Front Office and VIP users.
- Strong communication skills with the ability to explain technical concepts to non-technical staff in a clear and friendly manner.
- A proactive and collaborative approach to problem-solving and team support.
Skills Required
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Job Detail
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Job IdJD3687795
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:£250-350 per day
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Employment StatusPermanent
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Job LocationEngland, United Kingdom
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EducationNot mentioned