Job Description

Since our inception in July 2020, Workplace Build Ltd are proud to be one of the UK's upcoming build specialists, covering mechanical, electrical, partitioning, and other specialist construction services. Our business is about developing and inspiring our own and external resources to build faster and to the highest quality. We believe in hiring, harnessing, mentoring, and keeping the best talent in the industry to guarantee quality and consistency in every element of our business.

We are seeking a skilled and proactive IT Technician to join our team. In this role, you will be responsible for maintaining, troubleshooting, and supporting the organisation's IT systems, including hardware, software, network infrastructure, and meeting room technology. You will also act as a point of contact for IT-related support requests, ensuring that all technology systems are running efficiently and effectively.

Your main responsibilities will include:

Provide day-to-day technical support for end users, including troubleshooting hardware, software, and network issues Respond to IT support requests in a timely and efficient manner, ensuring high levels of user satisfaction Assist with the installation, configuration, and maintenance of PCs, laptops, mobile devices, and printers Monitor and ensure the availability of network and internet connectivity across the organisation Maintain accurate records of IT support tickets, incidents, and resolutions
You will be able to demonstrate at least 2 years' experience in a similar position. You will be experienced in Active Directory, Entra ID and Desktop Support. You will be experience with 1st & 2nd line support and knowledge of AWS would be preferable.

Benefits:

Generous holiday entitlement with additional Christmas period given as free time off

On-site coffee shop serving free breakfast, tea, coffee and fruit throughout the working day

Salary sacrifice pension scheme where Workplace give back 13.8% saving

Life assurance after 12 months' service

Access to Employee Assistance Programme with 24/7 online GP service and access to mental, financial and physical wellbeing support

LOCATION: London, SE1 0HR

JOB TYPE: Full-Time, Permanent, office based role

Candidates will be considered on their abilities regardless of age, gender, or ethnicity but an ability to communicate at a high level of competency in the English language is essential. The right to live permanently and work in the UK is essential.

The company does not have a fixed salary scale and will pay an appropriate and fair salary based on experience and abilities.

Job Types: Full-time, Permanent

Benefits:

Company events Company pension Cycle to work scheme Discounted or free food Life insurance Sick pay
Ability to commute/relocate:

London SE1 0HR: reliably commute or plan to relocate before starting work (required)
Experience:

1st & 2nd line support: 2 years (required)
Location:

London SE1 0HR (required)
Work Location: In person

Reference ID: WPB - IT Tech