Job Description

Are you an enthusiastic individual with a passion for technology and a desire to kick-start your career in IT? We're looking for a motivated

Junior IT Technician

to join our dynamic team and help us keep our academies running smoothly! This is a fantastic opportunity to gain hands-on experience and develop your skills in a supportive environment.

What You'll Be Doing:

As a Junior IT Technician, you'll be an essential part of our IT support team, learning and growing as you assist with a variety of tasks. You'll work closely with our

IT Cluster Managers

and

IT Technicians

. Your main duties will include:

Responding to IT requests:

You'll help us respond to IT support requests, learning our procedures and working towards resolving issues efficiently.

Supporting IT operations:

You'll assist our IT Cluster Managers and IT Technicians with the installation, support, and maintenance of our IT hardware and services across all Academies Trust locations.

Helping with projects:

You'll have the chance to contribute to exciting IT projects by performing testing and helping us ensure new systems meet user needs.

Troubleshooting and repair:

You'll learn to assist with installing and repairing Windows computers and Chromebooks, helping to diagnose and solve common operational problems.

Network and desktop support:

You'll gain experience with a wide range of technical duties related to our computer network and desktop services.

Software and asset management:

You'll help us monitor software licenses and assist with tagging and tracking our IT equipment.

Team collaboration:

You'll provide cover within our cluster of sites when needed, ensuring continuous support for our academies.

What We're Looking For:

We're seeking a proactive and eager individual who is ready to learn and grow. While extensive experience isn't required, a keen interest in IT and a willingness to develop your skills are essential.

Ideally, you'll have:

A foundational understanding of IT:

You might have some basic knowledge of IT best practices, common software, and how computers and networks work.

An eagerness to learn:

You're keen to understand how IT services impact an organization and are ready to learn about supporting users with networking, printing, email, and various software.

Good communication skills:

You can communicate clearly and effectively, whether you're talking to staff or students.

A problem-solving mindset:

You're keen to analyse issues, learn how to make informed decisions, and take appropriate action.

A customer-focused approach:

You're patient and able to explain technical issues in a simple way to people who aren't familiar with IT. You're comfortable communicating with staff at all levels.

A positive and helpful attitude:

You're a team player, reliable, and willing to go the extra mile when needed.

Flexibility:

You're adaptable to changing situations and open to new approaches. Occasionally, you might be prepared to work unusual hours or travel to different sites within our cluster if operational needs require it.

Being part of Leigh Academies Trust

=======================================


As of 1st September 2024, our Trust comprises 33 geographically organised academies (17 secondaries, 14 primaries and 2 special) educating more than 24,000 students and employing 4,000 talented staff. Currently, 16 of our academies are considered to be "Outstanding" which is 53% of those which have been inspected whilst part of the Trust. The Trust is establishing three 'clusters' of academies: LAT Central; LAT West; LAT North. In addition, the Trust is responsible for one of the region's biggest initial teaching training organisations, a large teaching school hub and is an accredited apprenticeship provider.

Our future plans are found in our Vision 2030 document available on our website

.

As part of Leigh Academies Trust, you will have ample opportunity to collaborate with your peers both within the academy and across the whole Trust. This is an important part of our vision as we know through experience that we perform better when we work together. You are supported to undertake regular self-development to continue your professional development and hopefully progress further within the organisation.

Click here to view the benefits available to all LAT employees from day one.

Our commitment to safeguarding

: Leigh Academies Trust and all of our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our staff and volunteers to share this commitment. We adopt a fair, robust and consistent recruitment process across all academies and business units which is inline with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates - you can read more about this in our Recruitment Guidance. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check.

Our commitment to equality and diversity

: As a Trust, we are passionate about diversity and recognise that as individuals, we all bring something unique to the role regardless of any protected characteristics which is why we treat all of our people equally, without compromise. We are committed to providing equality and fairness throughout our recruitment and employment practices and not discriminating on any grounds.

Based on the quality and quantity of applications received, Leigh Academies Trust reserves the right to close this vacancy sooner than the specified closing date. Applicants will be notified of this where possible. Therefore, early applications are encouraged.