Job Description

Junior Medical Secretary - Fully Remote - 28,000.00pa

A fantastic opportunity has become available for a dynamic and proactive Junior Medical Secretary with experience of working remotely, to work from home/virtually for a fast- growing medical start-up in London.

A friendly, forward-thinking and collaborative company, we are looking for a professional, experienced and highly organised Junior Medical Secretary to support our team of doctors who work in the Psychiatric field.

Please note: Working from home, the working daily hours are 8:30am - 5:30pm Monday to Friday with an hour's lunch break.

Although this is a home-based role, the expectation is that the role would have the successful candidate's full attention and focus, this isn't a role that can be juggled alongside other commitments.

As this is a busy, start-up environment the company is particularly looking for candidates who have the flexibility to learn a new job on the go, with ad hoc training (rather than a structured induction and training programme).

The varied and busy Virtual Junior Medical Secretary role will include:

Closely working within a wider team of other medical PAs within the clinic - having constant communication within the team Liaising with clients and referrers Extensive diary management and coordination of multiple psychiatrists Email management for multiple psychiatrists, 5-8+ inboxes Extensive telephone management - inbound call handling, new enquiries and regular patients Proofreading and editing clinical letters and reports and sending using secure systems Drafting correspondence Invoicing and processing payments over the phone Liaising with medical insurers Uploading documents to cloud-based record system Managing repeat prescription requests and other patient requests Proactively managing the psychiatrists' workload, ensuring requests are followed up Holiday and sickness cover for medical secretaries

What we're looking for:

Minimum 2 years experience in a private medical PA / private medical secretary role - mental health experience is highly beneficial Fluent English language skills Fast and accurate typing skills - 60wpm+ (candidates will need to undertake a typing test) Experienced in working remotely / working from home in a professional manner Ability to multitask Attention to detail required at the highest level Excellent communication skills - both written and spoken IT literate/tech savvy with the ability to learn new systems quickly and efficiently Experienced with G-Suite (Google Docs & Sheets, Gmail, G-Calendar, GoogleDrive etc) Experienced in using medical CRM's. Carebit experience beneficial Proactive and self-motivated to work with autonomy as well as working well within a team Ability to provide 5 customer service at all times, excellent telephone manner
Highly organised and proactive nature Ability to juggle a busy and varied workload with competing demands and changing priorities across the clinic Dynamic, proactive, focused and hard working Ability to be discreet and deal with confidential and sensitive information Ability to work efficiently from home Mature manner with the ability to deal with confidential and possible conflicts or challenging situation
This is a fabulous opportunity for someone who wants to utilise their private medical

experience and skills in a new, challenging role that is based from home.

Benefits:

24 days annual leave with an additional day accrued with each year of service. Up to a maximum of 30 days 5 days paid sick leave per annum Health Care insurance with added benefits once probation is passed Company laptop and iPhone provided Access to Blue Light Card

Schedule:

Monday to Friday 08:30-17:30

Job Type: Full-time

Pay: 28,000.00 per year

Benefits:

Company pension Employee discount Health & wellbeing programme Sick pay Work from home
Education:

GCSE or equivalent (preferred)
Experience:

Medical Secretary: 1 year (preferred)
Work Location: Remote