As our Junior Strategist, you will mainly work on the company's largest account, gaining a deep understanding of their business, customers, and engagement activities across retailers, contact centres, and B2B. Your work will support validating current efforts and driving client growth.
You will collaborate with the Head of Client Strategy and Commercial Performance team to analyse various data and research, create visuals, and develop hypotheses for proposals. Conduct primary and secondary research to understand markets, audience behaviours, and trends, fuelling new ideas for client growth. Produce client activation reports during live campaigns to review performance and suggest improvements.
WHAT YOU'LL BE UP TO
CLIENT AND INDUSTRY RESEARCH
Work predominantly across our largest account requiring you to build a detailed understanding of their business, their customer audience and the engagement work we do across retailers, contact centres and B2B, to support with output that validates current activity and, importantly, supports their growth ambitions
Undertake primary and secondary research to better understand markets, audience behaviours and trends to further support ideas, or drive new thinking to support client growth
Set-up and create client research surveys
INSIGHT ANALYSIS
Analyse data sets, our own, secondary and primary research findings, to aggregate findings, create visual outputs and craft initial hypotheses to support proposals (this will be done in partnership with our Commercial Performance team
REPORTING
Generate client activation reports, in sync with live campaigns, to summarise campaign performance and areas for improvement
Set-up and maintain workflow reporting across client projects maintaining communication with all stakeholders and project management of projects to meet key milestone dates
COLLABORATION
As part of client account management, you'll also be required to contact report and note key actions post client meetings
Respond to ad hoc client account team requests (in partnership with your line manager)
You'll be supporting the wider strategy team by managing the central filing system for all resources, reports, insights and sources across clients and sectors so we have one central, up-to-date inventory that the team can access at any time
ARE YOU OUR PERFECT PARTNER?
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