Job Description

Join the Fortnum & Mason Team!

Why Work For Us:

Competitive salary A generous store and restaurant discount of up to 40% 25 days holidays (excluded bank holidays) and an extra day off for your birthday A fantastic subsidised staff restaurant which uses Fortnum's ingredients A range of opportunities to develop and grow personally and professionally Excellent pension scheme

About The Role:

This is a Part Time FTC role.


Role Purpose: The Web Designer role supports the overall aesthetic of the website, including creating brand assets for use across the website and digital marketing channels. The role acts as a creative champion of the Fortnum's Brand online.


Reports to: Web Designer


Key interfaces: The role holder will interact with multiple parties across the company including Online, Marketing, Hospitality, Retail and Technology; as well as external brand agencies.

What You'll Do:

Design and adapt campaign assets for use across the website and digital marketing channels, including the homepage, category landing pages, navigation, and editorial/journal pages. Deliver creative design solutions that meet project briefs while maintaining brand consistency through effective use of imagery, layout, iconography, typography, and colour. Develop promotional assets to support key trade and marketing events. Implement design assets within the Adobe Commerce/Magento platform Assist the Web Designer in maintaining non-commercial website content, such as events, stores/restaurants, and delivery information pages. Manage incoming design requests as the initial point of contact, providing prompt responses or coordinating with the Web Designer for further support.

What We Are Looking For:

Strong proficiency in Microsoft Office applications. Excellent written and verbal communication skills. Resilient and adaptable, with the ability to build strong relationships and respond positively to feedback. Exceptional time management skills, with the ability to prioritise requests and meet business needs in a fast-paced environment. Digitally savvy, with a proactive approach to adopting new tools and technologies. Ability to challenge constructively, build credibility with diverse audiences, and maintain integrity and confidentiality at all times.
Design and Technical Expertise:


A strong portfolio demonstrating website design capabilities. Advanced graphic design skills, including expertise in layout, typography, iconography, and colour. Solid understanding of responsive design and designing for multiple devices. Good knowledge of usability principles and design patterns. Proficiency in HTML and CSS. Advanced Adobe Photoshop skills (essential). Experience using Figma (desired). Experience in Adobe Commerce/Magento (essential). Creative and flexible approach, with a focus on innovation and identifying new market opportunities.
We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other's differences, to create a truly inclusive environment. In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards.