Job Description

Justice Sector Executive

About The Role

Due to new business growth, we are looking for an enthusiastic, self-motivated and capable individual to join the Justice Sector team. You will act as the first point of contact for all Justice Sector clients (Police, National Crime Agency), handling calls, bookings, linguist queries, linguist recruitment as well as handling Non Spoken bookings for the whole the business.

Main Duties & Responsibilities

The onboarding of new linguists, overseeing and managing the process end-to-end Engaging with linguists that obtain the appropriate documentation required to become a Justice Sector Linguist Vetting new linguists and supporting them through obtaining the relevant security clearances, eg. NPPV3 Using various recruitment platforms and techniques to engage with potential linguists Successfully booking linguists onto jobs Completing ad-hoc tasks to ensure the contract requirements are met. Working towards internal KPIs Using our in-house booking system Obtaining proof such as passport copies, Right to Work Checks, etc. Case manage new linguists into an approved state Ensuring all compliance is up to date for linguist pool Dealing with day-to-day linguist queries and call handling Inputting information into a database General administrative support for the department manager and team

About You

Excellent written and verbal communication skills Strong problem solving skills Proficient with all facets of MS Office Pro-active and self motivated

What's In It For You?

Hybrid working post-training (4 days a week in office, 1 day at home) 22 days annual leave plus bank holidays, this increases with your service Refer and Earn - Employee referral scheme and bonuses Family Friendly - Enhanced Maternity and Paternity Pay and gift hampers for new parents Employee Experiences - Social events and regular engagement activities, such as Christmas and Summer parties, in office events and competitions and long service awards. Activities for key inclusion events and wellbeing webinars. Internal employee recognition schemes such as employee of the month and end of year awards Training & Development Opportunities - A huge range of internal and external training available, including apprenticeships (levels 3,4 & 5) ESG & Sustainability - Cycle to work scheme, volunteering days, travel discounts and part of Manchester Liftshare Community platform Exclusive access to Westfield Health access to different healthcare benefits and services, giving you money back towards essential health costs such as optical and dental treatments. Also included - 24hr DoctorLine service, Gym Discounts, offers on a wide range of goods and services from hundreds of leading retailers, restaurants, and destinations. Mental health and Wellbeing Support - Employee Assistance Program providing up to 6 sessions of structured counselling and access to a variety of wellbeing resources including webinars, Health Checks, and podcasts. Access to mental health first aiders and much more Free breakfast, fresh fruit and tea & coffee provided daily

About Dals:

Everyone Understood


At Dals, we enable people and organisations to tackle the critical language challenges they face every day. Our first-class interpreting and translation services cover more than 500 languages, including BSL and other non-spoken languages. We connect clients and their service users with crucial expertise, whenever and wherever they need it. Because the world is a better, fairer place when everyone is understood.

Our People are our future. We take care of them.


Through community partnerships and social value initiatives, we continuously work to ensure Dals is having a positive impact on the world.

Disability Confident Commited employer
Armed Forces Covenant pledger
Ministry of Defense Employer Recognition Scheme Awardee
Mindful Employer
Able Futures Member
Accredited Real Living Wage Employer
Employers Network for Equality & Inclusion member

We warmly encourage applications from individuals of diverse backgrounds, including but not limited to race, gender, age, sexual orientation, disability, and veteran status. We believe that a diverse workforce enriches our organisation and contributes to our success.

Dals is proud to be an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants, and we welcome diversity in our workforce. If you require any adjustments during the application process, please do not hesitate to contact our recruitment team for assistance.

If you believe you

possess

the qualities outlined above and can bring enthusiasm, tenacity, and a professional approach to work, we encourage you to apply

today!

Applicants

must be UK residents and by the start of employment and have permission to work in the UK. In addition, you

are required to

undertake a basic DBS check for this role.