Job Description

Location:

Newcastle, UK

Job Type:

Full-time

Salary:

Negotiable (depending on experience)

About Us

AGI Global Logistics is one of the fastest-growing logistics companies in the UK.

? 12 offices across the UK and Europe

? 250+ global network locations

? 160 team members delivering expert road, sea, and air freight solutions

As we continue to grow, we are looking for talented individuals to join our team.

The Role

This is an exciting opportunity to support our Newcastle office with its operational and commercial needs.

We are looking for someone with experience in

account management

for freight forwarding

who can start making an impact from day one.

Key Responsibilities:

Being directly responsible for managing our customer accounts and ensuring that they always receive a personable and tailored service delivery to build loyalty, ensure repeat business and enable all jobs to run efficiently and correctly. Working closely with the operations team to ensure all jobs run efficiently & correctly and update customers where operations require support or for more problematic situations. Working closely with our Business Development Managers to support the growth of the business and helping to build our portfolio. You will be responsible providing quotes directly to customers and ensure these are being followed up on proactively to win and close as many opportunities and bookings as possible. To build and maintain strong relationships with new and existing suppliers ensuring that we are providing the best service and rates to our customers. Alongside service, margins are of course incredibly important to us and you will play a pivotal role in ensuring we have clear profit margins on all accounts and jobs, maximising these wherever possible

What We Offer

Guaranteed starting salary negotiable depending on experience Bonus scheme dependant on performance Company mobile phone Contributory pension scheme 25 days holiday plus bank and public holiday Contributory health cash plan Cycle to work scheme Access to free and discounted financial advice Full use of industry leading systems and software A very sociable and friendly environment (we don't take life too seriously and want the best out of everyone!) Casual dress code On-site parking Unlimited free tea and coffee... and there's always cake and biscuits too!

What you'll bring:

Account management experience for road, air or sea freight customers is essential Outstanding communication and customer service skills The ability to develop and build strong and personable relationships over the phone and in person with a broad range of individuals The ability to work in a fast-paced environment and be a strong team player Accountability to yourself and others Extremely organised with a high attention to detail and accuracy Ability to work well under pressure and able to work to tight deadlines High IT literacy skills and competence with Microsoft office packages An open and honest approach to all things Flexibility and an ability to adapt to change

Interested? Apply today and join our growing team!

Job Types: Full-time, Permanent

Additional pay:

Bonus scheme
Benefits:

Company pension On-site parking Referral programme
Schedule:

Monday to Friday
Ability to commute/relocate:

Boldon Colliery NE35 9PF: reliably commute or plan to relocate before starting work (required)
Experience:

Freight Account Management: 1 year (required)
Work Location: In person