Job Description

Key Account Manager

Location: Christchurch/Hybrid

Salary - 30,000-35,000 DOE + performance-related bonus

Contract: Permanent, Full-time (37.5 hours/week)

Hours: Monday to Friday, 8:30am-5:00pm

Help Us Shape the Future of Sustainable Construction

We are a specialist consultancy dedicated to delivering exceptional outcomes in sustainable construction and building performance. We work closely with architects, developers, and contractors to provide industry-leading advice and compliance services across the UK.

We're now seeking an ambitious

Key Account Manager

to lead the development and management of relationships with our largest and most valued clients -- including Tier 1 main contractors, national developers, and leading consultancies. This is a high-impact, client-facing role ideal for someone who excels at building trust, uncovering opportunities, and delivering measurable value. You'll play a critical part in driving our commercial growth while helping clients achieve outstanding sustainability and compliance outcomes.

Key Responsibilities

Manage and grow key accounts across the UK. Serve as the main point of contact for key clients, ensuring exceptional levels of service. Identify opportunities for expanding services across multiple divisions or project teams within client organisations. Lead client meetings and commercial discussions. Coordinate with internal technical teams to ensure seamless service delivery and communication. Monitor project pipelines and upcoming frameworks or tenders. Track performance and revenue against KPIs and targets. Report regularly to the senior leadership team on client activity and growth opportunities. Support pre-sales activity, including proposal development and pricing strategies. Actively contribute to the growth and continuous improvement of our sales and account management processes.

About You

Minimum 2 years experience in sales, account management, or business development ideally within the construction industry. Strong track record of managing large or strategic client accounts. Excellent communication and negotiation skills. Commercially minded with a customer-first approach. Self-motivated, results-driven and able to work autonomously. Comfortable working remotely with occasional travel when required An understanding of the construction supply chain and procurement processes would be advantageous

What We Offer

Competitive salary - 30,000-35,000 DOE + performance-related bonus

26 days holiday + public holidays

Over 3 days of paid wellness hours per year

Health and wellbeing cash plan

Cycle to work scheme

Laptop, VoIP phone, and full home office setup

Flexible working and supportive team culture

Opportunities for personal and professional development

About the Role

This is a hybrid role suitable for someone with a high degree of autonomy, initiative, and professionalism. You will work closely with internal delivery teams and external stakeholders to ensure long-term, high-value client relationships are nurtured and expanded.

Ready to Apply?

If you're ready to play a key role in the growth of a mission-driven consultancy and work with some of the UK's leading contractors, we'd love to hear from you.

Job Types: Full-time, Permanent

Pay: 30,000.00-35,000.00 per year

Additional pay:

Commission pay Quarterly bonus
Benefits:

Additional leave Casual dress Company pension Cycle to work scheme Health & wellbeing programme On-site parking Sick pay Work from home
Schedule:

Monday to Friday
Work Location: In person

Expected start date: 01/09/2025