Job Description

Customer/ Key Account Manager

We are seeking a highly organized and detail-oriented Account Manager to join our manufacturing team. The ideal candidate will play a crucial role in optimizing production efficiency, ensuring timely delivery, and maintaining an optimal balance between demand and supply. This position requires a keen understanding of manufacturing processes, good customer relations experience, and effective communication to coordinate various elements of the production workflow.

Key Objectives:

We produce a wide range of products, sub-assemblies and assemblies in both small to large sized batches. We have an opportunity for an Account Manager to work with our production team to estimate price, plan, organize production operations, ensuring that goods are produced efficiently, on time, within budget and to high quality standards.

Duties and Responsibilities:

Gather information on production times, material costs and resource requirements to produce a price estimate with the use of an MRP system

Providing quotes to customers from off-plan drawings / specifications

Managing customer orders and updating the system with order requirements

Liaise with Planning, Production & Purchasing team to ensure all materials for the build are available and ensure delivery of customer orders.

Attend meetings with Engineering, Purchasing and Production Departments and other stakeholders to ensure customer expectations are managed and fulfilled.

Determine the human and material resources required, including machinery and tooling to meet the production schedule.

Ensure production record keeping is adhered to, use of build sheets, stock control methods, production instructions etc.

Ensure any changes to Bill of Materials needed are carried out within manufacturing software, including labour times for building of parts.

Prepare and maintain production reports to manage day to day operations and monitor KPI's.

Identify opportunities for process improvements to enhance production efficiency and reduce costs.

Key Skills and Competencies

Preferred experience of using manufacturing software/ mrp.

Critical thinking and problem-solving skills

Planning and organizing

Co-ordination and control

Time management

Attention to detail

Decision-making

Teamwork and motivation

Job Type: Full-time

Salary: Up to 36,500.00 per year

Job Types: Full-time, Permanent

Pay: 32,500.00-37,500.00 per year

Benefits:

Canteen Casual dress Free parking Health & wellbeing programme On-site parking Referral programme
Ability to commute/relocate:

Lisburn BT27: reliably commute or plan to relocate before starting work (required)
Language:

English (required)
Work authorisation:

United Kingdom (required)
Work Location: In person