Job Description

P

urpose of the role

The K

ey Account Manager (KAM)

is responsible for achieving territory sales and performance targets for ALK's allergy portfolio. This role focuses on developing and maintaining strong relationships with key stakeholders across the NHS and private sector, driving product demand, and ensuring patient access through effective collaboration with Market Access, Medical, and Marketing teams.

Key responsibilities

Sales and business objectives

Achieve t

erritory sales targets

and related performance goals. Develop and execute a s

trategic business plan

for the territory, including tactical objectives for Integrated Care Systems (ICS) and key hospitals/accounts. Monitor and analyse t

erritory performance,

reporting progress against objectives. Identify and engage p

otential and current prescribers

to drive demand for ALK products. Secure b

rand advocacy

from key prescribers and clinical influencers. Capitalise on l

ocal initiatives

to increase market opportunities.

Stakeholder engagement and pathway development

Build and maintain strong relationships with p

ayors, physicians, prescribers,

and other key stakeholders within NHS and private accounts. Influence p

rescribing guidelines,

f

ormulary inclusion,

and t

reatment pathways

to support patient access to ALK products. Collaborate with M

arket Access

and M

edical

functions to achieve formulary and pathway goals. Work cross-functionally with M

arketing

and the broader ALK team to redesign and optimise NHS pathways across Integrated Care Systems.

Governance and compliance

Manage the t

erritory budget

responsibly, ensuring adherence to company SOPs and the A

BPI/PMCPA Code of Practice.

Ensure timely payment and accurate tracking of costs related to promotional meetings, educational events, and customer support programmes. Maintain accurate, timely, and compliant records in the A

LK CRM system.

Operate in full compliance with company policies, procedures, and relevant Codes of Practice.

Market insight and intelligence

Maintain a high level of N

HS/HSE and local health economy knowledge,

as well as a thorough understanding of ALK products, competitors, and the disease area. Monitor market developments and competitor activity, sharing relevant intelligence that could impact ALK's business. Continuously update knowledge of customers and maintain accurate territory data.

Collaboration and reporting

Actively participate in company meetings, training sessions, and cross-functional initiatives. Provide regular t

erritory performance reports

and updates in line with agreed timelines. Support colleagues as required, including occasional travel outside of the defined territory. Undertake additional responsibilities or project work as required.

Education, skills and competencies

Education:

Degree level (or equivalent); A

BPI qualification

required.

Experience:

Proven p

harmaceutical sales

experience, ideally within specialty care or similar therapeutic areas. Strong knowledge of N

HS structure

and local health economies. Excellent a

ccount management,

n

egotiation,

and r

elationship-building

skills. Analytical and strategic mindset, with strong business planning abilities. Demonstrated ability to work c

ross-functionally

and collaboratively within matrix teams. High standards of c

ompliance,

i

ntegrity,

and p

rofessional conduct.

Why join ALK?

At ALK, we are driven by a clear purpose -- to improve the lives of people with allergies through science, innovation, and care. As part of a company with over a century of heritage and a strong global presence, you will play a vital role in bringing meaningful solutions to patients and healthcare professionals.



You will join a supportive, collaborative environment where your expertise and initiative are valued. We offer opportunities for professional development, cross-functional learning, and the chance to contribute to projects that make a real difference in allergy management.