Job Description

FE_WIBU-E734



Key Account Manager - Full Time - Telford, United Kingdom

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

Sulzer is renowned for its expertise in pumping solutions, services for rotating equipment, and separation technologies. In the Water & Industry business unit, we support customers across the full lifecycle--from capital equipment supply to aftermarket services, ensuring reliability, efficiency, and sustainability in water and industrial effluent management.





This role focuses on aftermarket services in the Industry segment, particularly industrial effluent, helping customers optimize performance, reduce downtime, and meet environmental compliance.

Your Role

Drive growth and profitability by managing Sulzer's aftermarket service portfolio. Build strong relationships with industrial clients, identifying key accounts and new opportunities. Collaborate with service operations and product sales teams to deliver tailored solutions. Monitor market trends, customer needs, and competitor offerings to shape service strategy. Lead service campaigns, manage lifecycle of service offerings, and ensure commercial success. Provide technical support and training to customers and internal teams.

What You Bring

Experience in service engineering, sales, or project management--ideally in pumps or industrial water systems. Experience in construction or mine dewatering applications is highly desirable. Strong communication, strategic thinking, and problem-solving skills. Proven ability to manage multiple priorities and work independently. Business acumen and curiosity for new technologies.

What we offer you:

Competitive basic salary Car or car allowance - EV options available Annual Bonus Scheme Private Medical cover 33 days annual leave Defined contribution pension scheme Confidential Employee Assistance Programmes Wide range of retail and lifestyle discounts Costco membership option Discounted personal car leasing Long Service Awards Continuous learning and development through Sulzer Learning Pathways Home working flexibility, with full diary management

Do you have a question about the role?

Reach out to Daniel Faulkner at Danny.Faulkner@sulzer.com . Our team is looking forward hearing from you!

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.

We are proud to be recognized as a Top Employer 2025 in Brazil, China, Finland, Germany, Ireland, Switzerland, South Africa, the UK and the USA.