Job Description

Location:

Basildon, SS14 3JJ

Salary:

Up to 25,000 per annum (dependent on experience)

Hours:

Monday to Friday, 37 hours per week

Why Guardian Water Treatment?

At Guardian Water Treatment, our people are our greatest asset. As part of Marlowe Environmental Services, we are a trusted provider of critical water treatment services, supporting a wide range of clients with expert advice and outstanding customer care. We take pride in fostering a supportive, professional, and rewarding work environment where our employees thrive.

What You'll Be Doing

As an Accounts Administrator, you'll be a key player in supporting our Account Managers and ensuring a seamless experience for our clients. Your responsibilities will include:

Managing client accounts, maintaining accurate records, and handling account queries. Preparing and issuing contract renewal quotations and reactive quotes based on engineers' reports. Following up on quotations and engaging with clients to drive sales. Assisting internal teams in resolving customer requests and troubleshooting issues. Preparing reports and presentations for client meetings. Supporting the laboratory team with administrative tasks, including interpreting lab results and recommending actions. Identifying opportunities for account growth and working closely with the sales team.

Requirements

We're seeking a detail-oriented and organised professional with:

Previous experience in an administrative, customer support, or operational admin role. Strong communication and interpersonal skills. Proficiency in Microsoft Office (Word, Excel, Outlook). The ability to multitask, prioritise, and work efficiently in a fast-paced environment. A proactive approach with strong attention to detail. Willingness to undertake further business training and development.

Benefits

23 Days Annual Leave + Bank Holidays Basic salary up to 50,000 per annum (depending on experience) Company car Company Commission Scheme Royal London Pension Mental Health & Well-being Scheme Employee Recognition Scheme Paid Recommend a Friend Scheme (up to 2000 for successful referrals)