Job Description

About the Role

We are looking for an organised, confident, and relationship-focused

Key Accounts Sales Executive

to join our team in

Chester

. This role is responsible for securing new relationships, as well as managing and developing relationships with key clients and partners, ensuring high levels of satisfaction, retention, and repeat business.

Key Responsibilities

Manage and nurture relationships with allocated key accounts Act as the primary point of contact for client communication and support Help to ensure services, projects, or contracts are delivered on time and to agreed standards Identify opportunities for account growth, renewals, and additional services Liaise with internal teams to ensure client needs are met Prepare account updates, reports, and performance reviews Maintain accurate client records using CRM systems Support onboarding of new clients and ongoing account management Attend client meetings occasionally across the UK (if required)
Essential Skills & Experience

Previous experience in account management, customer success, client services, or a similar role Strong interpersonal and communication skills Excellent organisation and time management abilities Ability to manage multiple accounts simultaneously Competent using CRM systems, Microsoft Office, and digital communication tools Professional, reliable, and customer-focused approach
Desirable Skills & Experience

Experience managing key or strategic accounts Experience in high value sales Background in education / public sector / charity / housing / corporate partnerships will be an advantage Understanding of contracts, service delivery, or project coordination Ability to identify opportunities to improve client experience and retention
You will be based at our main Chester City Centre office, located within a short walk from both Chester train and bus station

Job Type: Full-time

Pay: From 26,500.00 per year

Benefits:

Casual dress Company pension
Experience:

Sales: 2 years (required)
Work Location: In person