Job Description

An exciting opportunity has arisen to appoint a Key Worker in our One Point and Think Family Service!

WHAT IS INVOLVED?

You will be responsible for a caseload of families who are in need of early help and are facing multiple and complex needs. By carrying out whole family assessment and working with the family you will develop a child and family plan and deliver interventions, monitor and review outcomes to enable these families to make significant and sustainable changes that will impact positively upon themselves and their children.

Duties of the role include:

Acting as Lead Professional for children, young people and their families in need of early help facing a range of multiple and complex needs; Balancing a caseload and ensuring that all assessments, plans, reviews and reports are carried out within One Point Operating Procedures; Escalate complex and contentious care management issues so that positive and timely action can be taken to address risk and need; Co-ordinate the undertaking of proportionate whole family multi agency single assessments in partnership with families and key partner organisations; analyse need and risk within timescales; Co construct outcome focused family plans using solution focused, strength based methods, in partnership with children, young people and their families/carers within timescales and empower families to make long term sustained change.

WHAT WILL I NEED?

Professional qualification in a relevant field such as Health, Social Care, Education, Housing etc. (BA Hons SW, Degree in social work or equivalent social work qualification, i.e. CQSW, CSS or Dip SW with GSCC registration, RN or Registered Nurse Learning Disabilities (RNLD), Qualified Teacher Status, or equivalent)
OR
Degree Qualification in relevant subject.
Please refer to the attached person specification for the full criteria.



We welcome applicants from males for this post who are currently under-represented in this career area.



The successful applicant for this post will be required to apply for a Disclosure and Barring Service Enhanced Disclosure.



We encourage you to contact Katie Fuller, Team Manager, via email at Katie.Fuller@durham.gov.uk to arrange an informal discussion about the role.

INTERVIEWS

Interviews will be held on 28th and 29th January 2026.




We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.

OUR OFFER TO YOU

We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years continuous local government service), membership of the excellent contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable. Explore the full range of rewards and benefits on our website


Rewards and benefits are subject to individual terms and conditions.

EQUALITY, DIVERSITY, AND INCLUSION

We are a proud equal opportunities employer and believe a diverse workforce brings fresh ideas and drives service improvement. We welcome applications from everyone and make employment decisions based on skills and ability. As a Disability Confident Leader, we actively encourage applications from disabled people and offer support throughout the recruitment process.

HOW TO APPLY

We welcome applications from disabled people and those who are or consider themselves to be neurodivergent

Please note, we do not accept CVs. All applications must be submitted online via the Northeast Jobs portal. Use the Person Specification section of the form to clearly demonstrate how you meet the essential (and where possible, desirable) criteria. Applications that do not evidence the essential requirements will not be shortlisted. For guidance on completing your application, visit our website




If you require assistance when applying for this role, please contact our Recruitment Helpdesk on 03000 26 27 27, or via email RecruitmentCYPS@durham.gov.uk



All correspondence relating to your application will be sent from donotreply@northeastjobs.org.uk. Kindly check your spam/junk folder regularly to ensure you dont miss any updates.

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