Job Description

We're No.8 Burgers and Shakes -- a fast-paced, high-energy burger joint in the heart of Norwich. We're looking for a confident, hands-on

Kitchen Coordinator

to lead and support our kitchen and front-of-house operations.

You must be organised, vocal, and a true team player who isn't afraid to take charge, support staff, speak to customers, and jump in wherever needed. This role blends kitchen work with light management responsibilities and customer service -- so versatility and confidence are key.

Key Responsibilities: Kitchen & Food Operations:

Direct and support kitchen staff during service -- ensure the cook is prepped, ready, and food is going out on time. Make sure all food is freshly prepared, accurately packed, and attractively presented before leaving the kitchen. Maintain high standards of hygiene and organisation in both front and back of house. Conduct regular cleaning and deep cleans, making sure all areas are spotless and compliant with safety standards. Handle stock checks, rotation, and alert management when supplies are low.

Team Leadership:

Be vocal and confident in assigning tasks, ensuring everyone knows their role. Support kitchen and front-of-house staff, ensuring smooth communication and collaboration during busy hours. Help manage staff on shift, lead by example, and create a positive, hard-working atmosphere.

Customer Liaison & Service:

Liaise directly with customers when needed -- whether that's answering questions, clarifying orders, or dealing with concerns calmly and professionally. Handle minor customer complaints with a positive attitude, aiming to resolve issues quickly and politely. Maintain excellent presentation of the front counter and dining area at all times.

What We're Looking For:

Previous experience in a fast-paced kitchen or hospitality environment Strong communication and leadership skills Confident in food prep, packing, and presentation Excellent hygiene and cleaning standards Reliable, organised, and able to stay calm under pressure Friendly, approachable, and confident dealing with customers A true team player who can work across both kitchen and front of house

Shift Details:

Hours:

12:00 PM - 10:00 PM

30-40 hours per week

Must be flexible and available on weekends and evenings
If you're ready to take on a vital role in a growing local business, keep standards high, and lead from the front -- we want to hear from you!

Apply via Indeed or drop your CV in person at No.8 Burgers and Shakes, Norwich NR1 3SP.

Job Types: Full-time, Permanent, Zero hours contract

Pay: 12.12-12.13 per hour

Expected hours: 30 per week

Benefits:

Discounted or free food Employee discount
Schedule:

Day shift Monday to Friday Night shift Overtime Weekend availability
Language:

English (required)
Work Location: In person

Job Types: Full-time, Permanent, Zero hours contract

Pay: 12.21-12.22 per hour

Expected hours: 30 per week

Schedule:

10 hour shift Day shift Night shift Overtime Weekend availability
Work Location: In person

Reference ID: KITCHENNO8