L2 Technical Support Pc Migrations
Cheltenham, ENG, GB, United Kingdom
Job Description
Job Summary
We are seeking a skilled Technical Support professional to join our team. The ideal candidate will provide technical assistance and support to our internal users, ensuring smooth operations and resolving IT issues promptly.
Responsibilities
Deliver technical support for desktops, laptops, printers, and other office equipment Troubleshoot software and hardware issues efficiently Manage firewall configurations and ensure network security Utilise ServiceNow, Remedy, Jira, and other tools for issue tracking and resolution Assist with software installations and updates Communicate effectively with users to understand and address their technical concerns
Qualifications
Proven experience in technical support roles Proficiency in software troubleshooting and computer hardware maintenance Familiarity with ServiceNow, Remedy, Jira, and other IT support tools Strong communication skills to interact with users and provide clear technical guidance
Job Type: Fixed term contract
Contract length: 12 months
Pay: 28,340.00-29,601.00 per year
Schedule:
Monday to Friday
Work Location: In person
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Job Detail
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Job IdJD3117805
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCheltenham, ENG, GB, United Kingdom
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EducationNot mentioned