Job Description

Company Description
At LGC ASSURE, everything we do is driven by one purpose: Science for a Safer World. As part of our Sports & Specialised Analytical Services (SSAS) team, you'll be joining an internationally recognised laboratory at the forefront of anti-doping and banned substance testing. Our work spans animal sports medication, human drug testing, and dietary supplement certification.

We're looking for a proactive and detail-focused Laboratory Administrative Coordinator to join our team at our Fordham facility near Ely. This is a hands on role that's around 70-80% structured, day to day admin, with the remaining 20-30% focused on supporting projects and unpredictable tasks that require initiative and problem solving.
It's ideal for someone who enjoys routine and is highly organised, but who also wants the chance to step outside of the usual admin box, whether that's supporting new systems, improving processes, or getting involved in one-off projects across different teams.
You'll be joining a busy, purposeful scientific organisation where your support helps ensure our scientists and technicians can focus on delivering world-class testing and compliance.
KEY RESPONSIBILITIES
You'll be a vital part of keeping our operations running smoothly, managing the essential admin tasks that underpin our lab's success and jumping in when unexpected priorities arise.
YOUR DAY-TO-DAY WILL INCLUDE:
(Core admin responsibilities; around 70-80% of your time)

• Providing administrative support to maintain regulatory compliance
• Processing customer invoices accurately and on time
• Maintaining and updating customer records in our CRM system
• Handling routine client communications via phone and email
• Ordering supplies and managing deliveries
• Creating automated reports to track operational and business performance

YOU'LL ALSO SUPPORT WITH:
(Project based and ad hoc work; around 20-30% of your time)

• Supporting the Supplement and RCTG teams with specific admin tasks
• Developing and maintaining document archiving processes
• Managing access control and site security admin
• Covering reception and switchboard when needed
• Organising hospitality and logistics for customer visits and meetings
• Taking ownership of one-off projects to improve internal processes or systems

Qualifications
We're seeking someone who:

• Has strong organisational skills and can manage multiple tasks at once
• Pays close attention to detail when entering data, managing documents, or preparing reports
• Communicates clearly and professionally, both in writing and over the phone
• Is confident using Microsoft 365 (Excel, Word, Outlook, SharePoint)
• Has experience in a busy admin, reception, or customer-facing role (lab or office environment preferred)
• Can work independently and take initiative, especially when handling small projects
• Is friendly, adaptable, and eager to learn

Full training will be provided, but we require someone who can quickly pick up systems and take ownership of their responsibilities.
Additional Information
Our Values

• PASSION
• CURIOSITY
• INTEGRITY
• BRILLIANCE
• RESPECT

Equal Opportunities
At LGC, we foster a culture of inclusion and collaboration. We believe that diverse perspectives lead to better outcomes and encourage applicants from all backgrounds to apply. We are an equal opportunity employer and offer reasonable accommodations to individuals with disabilities. If you require any adjustments throughout the recruitment process, please let us know.
Learn more about us: www.lgcassure.com/ssas