Job Description

Thank you for your interest in the role

PLEASE READ ALL THE WAY TO THE BOTTOM

About Us

- Marlow Laser Clinic. We are a laser clinic with a passion for changing clients lives and giving them the body they desire. We focus on skin rejuvenation and hair removal using a state of the art Motus AY laser machine. That is the first ever truly 'pain free' laser.

We are looking for a beautician who wants to develop their skills and learn how to use Laser for Hair Removal and Skin Rejuvenation

HOURS: Monday-Saturday 10-6pm

Mixture of hours and can be flexible

Tasks:

Communicate with patients in a way that they can confidently make the right decision about the plan of care you suggest Ensure that patients achieve their clinical outcomes (in the time frame you set) Develop a mutually beneficial relationship that benefits both the patient and the clinic Communicate the value of our service with the fee/price that the patient will need to pay to access it Ensure that patients remain excited about the prospect of coming for laser treatment (and remain committed to the treatment plan that you suggest) Provide a high level of customer care that will cause patients to want to come back frequently and tell their friends and family about us as well Ensure that patients coming for free taster/discovery sessions convert to a first treatment (when appropriate) Ensure that patients agree to a plan of care that will help them hit their goals Ensure that patients complete a full plan of care (as agreed in the first session) Ensure that clinical notes are kept up-to-date and accurate Participate in, contribute to, and help to develop the in-house educational training program that is provided to all technicians.

Measurable Outcomes

:

Conversion from first session to full plan of care greater than 60% Completed plan of care ratio greater than 95%

Skills Needed:

Be able to communicate with patients in such a way that they can understand why the suggested plan of care is the best solution to solve their problem Communicate with patients in a way that they can see value in the plan of care being put to them - in exchange for their time and money Willing and able to spot when a patient may be disillusioned or confused with their progress (and likely to drop off) To be able to engage with and connect with patients at a personal level that goes way beyond a clinical outcome Demonstrates an understanding of what the causes are - and solutions - that could lead to a patient dropping off schedule Demonstrates a willingness to be held accountable for performance Ability to thrive in an environment where measurement is the driving force behind progress

Who We Are Looking for:

- "Do you have a positive persona that makes patients look for any excuse to come back and see you? Are you a self-starter?

-Are you comfortable with picking up the phone to speak to patients?

-Are you able to communicate with patients in such a way that they know what you're doing for them?

-Are you able to connect and engage with people on a personal level (not just on a clinical skill level)?

-And do you have time for people over and above their allocated clinical sessions or that which you are being paid to give?

-Do you love to learn and are you committed to being part of a team that puts patients and not professional ego first?

-Are you flexible and open to change?

-Do you view the opportunity to learn as a privilege and not something that you should be paid to do?"

If that's you, then we want to hear from you.

We believe whole-heartedly in on-going education and provide an immense amount of training, teaching and coaching and as well as having people from all parts of the country working with us, we've got lots of home grown and very talented employees waiting to welcome you into our team.

Demand for this role is expected to be high and we invite you to apply if you feel able to achieve the following tasks and have the relevant skills to do so.

We know that real A Players love to be held accountable for high standards of performance which means the role will come with your own key objectives that when consistently hit, will result in substantial benefits and privileges in the role that will be discussed at the interview should you be successful.

About Us

- Marlow Laser Clinic. We are a laser clinic with a passion for changing clients lives and giving them the body they desire. We focus on skin rejuvenation and hair removal using a state of the art Motus AY laser machine. That is the first ever truly 'pain free' laser.

If you are interested please submit a CV and a cover letter here on Indeed.

Work remotely

No
Job Type: Full-time

Pay: 13.00-17.00 per hour

Additional pay:

Bonus scheme Commission pay
Benefits:

Company pension Employee discount
Schedule:

8 hour shift Weekend availability
Licence/Certification:

NVQ Level 4 Beauty Therapy (required)
Work Location: In person