Job Description

Team

Risk and Credit

Location

Holborn Office

County

Central London

Ref #

23153

Closing Date

13-Jun-2025


We have been named a Top 10 "Most Loved Workplace" for the second year running! At Metro Bank, people come first - our culture is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.

What you will do:

Deputise where needed for the Head of Business Risk, representing the 1LOD Business Risk function at internal and external stakeholder meetings Take ownership of the risk relationship with stakeholders, influencing, and supporting the operational teams in evaluating risks, understanding the adequacy and effectiveness of controls and producing options to mitigate/reduce risk Day-to-day duties will include leading and motivating risk teams, prioritising and coordinating all risk management activities. You will provide support and direction for more junior colleagues, ensure that they understand the business strategy, risk appetite and risk environment; hold regular 1-1's, amazing reviews and support their development Contribute directly to and may lead risk forums and committees Lead/drive risk assessments, considering controls, incidents, audits, external threats and make recommendations on risk ratings and remedial actions Ensure that Risk & Control Self-Assessment (RCSA) activity is delivered within required timescales, and that key messages and next steps are highlighted to stakeholders You will Be responsible for the implementation and embedding of the Bank's defined control and testing standards consistently across the business teams you partner with Use your knowledge of the wider risk environment to lead risk "deep dives" to understand thematic risks You will lead risk maturity improvements Lead the development & production of quality risk MI (KPIs, KRIs & KCIs) to provide senior management with insight into the adequacy and effectiveness of our management of our most material non-financial risks and underlying control environment


And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.

What you will need:

Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders Strong relationship and stakeholder management skills at a senior level are essential as you will need to work with colleagues at all levels, to drive consistently amazing service and effective risk management, providing constructive debate Ability to prioritise and manage multiple priorities in a fast-paced banking environment Experience of leading a team of risk managers and specialists/analysts The ability to design and operate fit-for-purpose risk processes and ongoing improvements that satisfy the requirements of day-to-day risk management and governance Proven experience leading a 1LOD Business Risk team delivering continuous risk management, including RCSA, issues, incidents, control testing, risk assessments, policy gap analysis and audit action progression Experience and knowledge of enterprise and operational risk management frameworks and processes including RCSA, issues, Thematic Risk Reviews and risk reporting to risk governance committees You will have a good understanding of the regulatory environment

Our promise to you...

We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts! We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!).

Important Footnote

Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet... why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates.. Good luck!