Job Description

This post is a Fixed Term/ Secondment until 31.3.27. If you are a Hywel Dda University Health Board employee and are applying for this post as a secondment, agreement for the secondment is needed from your current manager prior to application.



We have an exciting opportunity for an experienced Pharmacy Technician with a passion for digital transformation to join our ePMA team. This is an exciting opportunity to learn more about digital systems and contribute to this transformational change to prescribing and medicines administration in the Health Board.



ePMA will transform medicines processes in the Health Board, improving efficiency and safety. Having a good knowledge of medicines processes, the post holder will have a crucial role in the configuration and testing of the ePMA system, as well as providing training and support across clinical areas for all groups of staff.



Promoting digital engagement and the benefits of working digitally will be key to this role. As well as working with clinical teams, the post holder will liaise with digital project teams and colleagues external to the Health Board.



To contribute to the development, implementation and maintenance of the ePMA system. To provide back end support to technical processes such as configuration and building the drug database and testing.



The post holder will be expected to provide training on the system to clinical staff during implementation, and provide support on the system as needed such as systems access and trouble shooting.



The role will involve being an active member of system user groups, both internal and external to the Health Board and developing a network with pharmacy ePMA technicians from other healthcare organisations.



The post holder will be expected to participate in service improvement relating to medicines processes and to extract and report on data generated through the ePMA system.



The post holder will need to be self-motivated and need to manage own workload, whilst supporting other pharmacy technician/s on the team.



Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.



We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.



We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

Four main hospitals:

Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest

Five community hospitals:

Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire

Two integrated care centres:

Aberaeron and Cardigan in Ceredigion, and several other community settings

47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers

Numerous mental health and learning disabilities services



This role is to support the implementation of ePMA in the Health Board. Full support to develop in this role will be provided by the friendly and enthusiastic ePMA team. This is a HB wide role, with the base location to be agreed between the successful candidate and the lead pharmacist.



Close computer working will be required during the design and configuration stages. The post holder must be able to demonstrate flexibility to meet service needs and be able to travel regularly across all Health Board sites. There may be a requirement to work shift patterns over a 7-day/24-hour period during key implementation phases.



You will be able to find a full job description and person specification attached within the supporting documents. For further information on the role, please contact Helena Dunne for an informal chat or to arrange a visit.



The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.



The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.



The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.



Interviews will be held on 25/07/2025