Job Description

Together, we're working to welcome millions more passengers, while ensuring aviation can continue to be a force for good by leading global efforts in sustainability. At Heathrow, you can be part of this - providing solutions that make every journey better for millions each year. That means ensuring we meet the changing needs of the passengers, colleagues and partners who use our airport to work, travel, trade, shop, eat, explore and connect. Our Solutions team covers project management, process improvement, business change, technology, cyber defence, masterplanning, infrastructure and procurement. It brings together people with the skills to deliver prestigious and often large-scale projects, from transforming terminals to making big reductions in our carbon emissions.


Every day will test your skills and give you the opportunity to make your mark. You might be working with the technology and data that power our city within a city, driving vital commercial agreements with everyone from retailers to airlines, or improving the unique infrastructure that includes everything from 200 buildings to 250 HV substations. It's a collaborative environment, where you can rely on the support of the experts around you as you take on projects you'll both take pride in and feel passionate about.



At Heathrow, we're building the technology foundations that will shape the future of aviation. This position plays a critical role in enabling innovation, improving efficiency, and delivering seamless experiences for colleagues, partners, and passengers.


We're looking for passionate leaders who thrive in complex, fast-paced environments and want to make a real impact. This is your opportunity to influence high-profile programmes, collaborate with world-class partners, and be part of one of the UK's most exciting technology transformations.



Lead and coordinate supplier scrum teams, ensuring the digital capabilities required by Heathrow Product Managers are delivered effectively. Oversee product backlogs and sprint planning, making sure business outcomes and change activities are successfully delivered. Ensure smooth release management into business-as-usual within a DevOps model. Lead our matrix Continuous Improvement (CI) teams (Product Owners, consultants, engineers) to manage platform releases, business demand and project interfaces. Drive the adoption of mandatory platform changes and ensure user stories are prioritised appropriately. Maintain quarterly release runbooks in Microsoft DevOps and assure sprint planning across teams. Monitor and manage progress, reporting, and release management in line with contractual obligations, including regression testing, analysis, and integration. Exploit opportunities between quarterly releases to deliver new features and wider improvements. Oversee contracts with third parties for additional delivery capacity when needed. Align with the Salesforce Technical Product Owner to maintain CI toolsets and manage hotfix processes. Line manage the Quality Assurance Manager and ensure best practice CI/CD processes (e.g. automated testing). Maintain up-to-date documentation and coach teams in Agile ways of working. Own and administer Azure DevOps while ensuring compliance with HAL standards across security, integration, data, and support requirements.

Manage Agile DevOps Product Teams to ensure delivery meets the needs of Product Owners and contractual obligations. Lead a portfolio of multi-million-pound projects using agile delivery methodologies. Deliver in a fast-paced, highly complex environment, working with outsourced suppliers and partners. Take accountability for all aspects of project delivery including financial management and commercial negotiations. Engage and influence a wide range of stakeholders to achieve successful outcomes.

There's something so special about working at the world's most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.


Every day, you'll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.


It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we're working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.


Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there's no place like Heathrow.

Our rewards

We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we'll support you to be at your best inside and outside work. And of course, we'll provide varied learning and development opportunities too. Here you'll find everything you need for a fulfilling career journey that can take you in exciting directions.

Working Location

Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow . Working arrangements vary from team to team and will be confirmed during the recruitment process. You'll need to be based in the UK and within a commutable distance to Heathrow.

Sustainable Travel to work

Heathrow's Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.

Equal Opportunities

As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger - not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.