Job Description

Join Our Friendly Team as a Part-Time Course Adviser!

Are you a great communicator looking for a flexible, home-based role within a supportive and friendly team? We're a established training provider delivering online construction and health & safety courses, and we're looking to recruit a

Part-Time Course Adviser

(16 hours per week) to help our learners on their training journey.

This role would be ideal for someone with strong customer service skills who enjoys helping people and working in a collaborative environment & would fit well round a university timetable.

No prior experience is necessary - full training is provided!

What You'll Do:

Answer incoming calls and follow up with learners who've shown interest in our courses, offering guidance on their options. Send detailed course information to prospective learners. Conduct online course inductions with new learners. Process learner certifications and send certificates. Handle general admin tasks, including updating learner records.

What We're Looking For:

Experience in call handling or customer service. Proficiency with spreadsheets - you enjoy working with data and staying organized. Excellent written and verbal communication skills. A positive, proactive attitude and a desire to help learners succeed.

What We Offer:

Full training to help you succeed in your role. Company-provided phone and laptop for smooth remote working. The chance to be part of a supportive, close-knit team. Flexibility in your working hours to suit your lifestyle.
If this sounds like the perfect fit for you, we'd love to hear from you! Apply now and help us empower learners to build brighter futures.

Job Type: Part-time

Pay: From 12.21 per hour

Benefits:

Company pension Work from home
Schedule:

Flexitime No weekends
Work Location: Remote

Application deadline: 25/02/2025
Expected start date: 04/08/2025