Job Description

Learner Services Administrator

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Job description

Learner Services Administrator

Ref: REQ001763

Salary available on request. Full-time (37 hours a week x 52 weeks)



Farnborough College of Technology is an outstanding Further Education College with a provision to support learners in and around the local area.



We are seeking an enthusiastic and motivated individual to join our busy Learner Services Team. In this varied role, you will provide administrative support to a range of Programme Areas across the college, including our Corporate Office, and offer frontline support to students.



Your responsibilities will include supporting students with enrolment, helping with minor IT issues, guiding them in accessing resources, and signposting to other support services available within the college. Your role will also involve covering administrative functions at the Corporate Office, ensuring a consistent and professional standard of service is maintained across all college sites.



We are seeking an enthusiastic and motivated individual to join our busy Learner Services Team in providing administrative support to various Programme Areas across college and supporting students with enrolment, minor IT issues, accessing resources and signposting to other support services at the college.



You will already have experience in a retail or office environment and should have a keen interest in working with people. You should have an eye for detail and great communication and administrative skills.



This is a superb opportunity for a first-class applicant to work in an Outstanding College. In turn, we can offer you interesting and varied work with an excellent benefits package.



Benefits include: LGPS Pension, 32 days holiday, onsite gym, Employee Assistance Programme including Savings Centre offering retail discounts, Refectory, and free on-site parking.



Farnborough College of Technology is an Equal Opportunities Employer.



Interviews will take place shortly after the published closing date or when a suitable number of appropriate applications have been received, so early submissions are encouraged. Suitable candidates may be interviewed before the closing date and we reserve the right to withdraw the position if an early appointment is made.



Please note we are not accepting speculative applications from agencies.

Safeguarding for Employees

The College is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share this commitment.



Positions within the College will involve contact with young people and vulnerable adults. Consequently, post-holders will be obliged to demonstrate and maintain their suitability to work with young people and vulnerable adults. This will include a requirement to undertake an enhanced DBS (Disclosure and Barring Service) check, in addition to referencing and qualification checks.

Disclosure and Barring Service

Farnborough College of Technology complies fully with the Disclosure and Barring Service (DBS) Code of Practice regarding the correct handling, storage, retention and disposal of Disclosures and Disclosure information, and undertakes not to discriminate unfairly against any subject of a disclosure on the basis of a conviction or other information revealed.



Since the post for which you are applying may involve unsupervised access to children and vulnerable adults, it will be exempt from the provisions of the Rehabilitation of Offenders Act 1974 (Exemptions Amendment Order 1986) please refer to the DBS website for further information.



Candidates who are offered an interview for such posts will be required to disclose details, cautions (including final warnings or reprimands), or convictions which are not "protected" as defined by the Exceptions Order 1975 (2013 and 2020), or any other matters that may be relevant to their suitability to work for the College. The College will regard any failure to disclose your criminal record as a breach of trust. It is College Policy that all candidates will be subject to a Disclosure check if offered the post for which the application has been made. Please note that the College is unable to consider an application further if the candidate declines to complete the Disclosure form.

Job details

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Job reference

REQ001763

Date posted

11/07/2025

Application closing date

31/07/2025

Contractual hours

37

Basis

Full time

Job category/type

Administration / Secretarial