Job Description

Department:

Enrolment and Admission

Salary:

25,997 to 28,022 per annum (depending on experience)

Grade:

Scale 1

Post Type:

Full Time

Contract Type:

Permanent

Working Hours:

36 hours per week

Closing Date:

11:59pm on Sunday 11 January 2026

Reference:

RHACC047-25

Join Our Team at Richmond and Hillcroft Adult Community College!

Located in the heart of Richmond, just steps from the High Street and Richmond Green, we're passionate about providing a wide range of courses that empower adults in our local community and beyond.

About the Role

We're looking for a

Learner Services Administrator

who thrives in a busy, customer-focused environment. In this role, you'll be the first point of contact for prospective and current learners--helping them access learning opportunities by providing clear information, advice, and guidance. You'll manage course applications and enrolments, and handle a variety of administrative tasks that keep our college running smoothly.

About You

Are you highly organised with strong administrative skills? Do you enjoy delivering exceptional customer service? If you're confident using MS Office and can communicate effectively with a wide range of people--face-to-face, by email, and over the phone--this could be the perfect role for you.



Join us and make a real difference in helping adults achieve their learning goals!

About RHACC

RHACC is one of nine dedicated adult and community colleges in the UK, placing us in a unique segment of the education sector. RHACC was established in 2017 but has roots dating back to 1895, with an emphasis on providing our expertise in learning for wellbeing, skills for life and career development to disadvantaged women, people who have a disability and adults in need of improved wellbeing and career development.


This is an exciting opportunity where continued development opportunities are always available. We also offer a large number of benefits such as:

Pensions UniDays Teacher Perks Carparking Counselling Cycle Scheme Costco Education Season Ticket Loans Eye Care Vouchers Discounted Software Discounted Room Hire
Discounted Gym Membership

Our Commitment Toward Equality and Diversity

We are strongly committed to ensure a diverse workforce from all backgrounds, culture, and protected characteristics. We believe that this is what helps our entrepreneurial and innovative approach that creates an inclusive College that generates great service and pride in what we do.


We would encourage applicants to apply for the position that they have suitable skills for, and we actively encourage applications from underrepresented groups. As a Disability Confident Employer, we offer a guaranteed interview for those applicants that meet the minimal requirements of the vacancy.

Safer Recruitment Commitment

As an education provider, we are committed to our statutory and moral duties in safeguarding our learners. This commitment extends to all applications to work with us, including those that supply to us. All individuals will be required to successfully complete the safer recruitment checks which includes:

Enhanced DBS Checks, including barred lists where appropriate Overseas checks for candidates who have lived abroad in the relevant time period Obtaining two professional references (one has to be most recent employer) Confirmation of qualifications where requested Health Check

As part of our recruitment process shortlisted candidates may be subject to online and social media check.




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