Job Description

Learner Services Manager

SO2 (37,280 to 41,771)

37 Hours, Full Time

Permanent

Continuing Education Service, Daw Bank, SK3 0EQ

Application Deadline: 22nd January 2026 11:59pm

Please be aware that we may close this vacancy early if a high volume of applications are received. We encourage you to submit your application as soon as possible to avoid disappointment.

Shortlisting Date: 23rd January 2026

Interview Date: 30th January 2026

Interview Type: In person

While we embrace the use of AI as an innovative tool to maximise our services at Stockport Council, we are looking for authenticity in applications we receive. We therefore ask you to think carefully if choosing to use AI when completing your application and ask that you ensure you read all instructions carefully and that your application is written by you and reflects your skills, knowledge and enthusiasm.

Join us at Stockport Council MJ Local Authority of the Year 2025

Your Role

In this role, you will lead and deploy a team of Learning Support Workers, Positive Progressions Coordinator and volunteers, ensuring effective delivery of support across the Service. You will oversee front to end Information, Advice and Guidance and all aspects of onboarding and exiting learners. You will collaborate with programme areas to create clear and inclusive learning pathways. The position involves liaising with external agencies to provide specialist support where needed and embedding equality, diversity, and inclusion throughout the curriculum. Acting as a Safeguarding Officer when required, you will also monitor learner progress, retention, success rates and destination, contributing to continuous quality improvement.

About You

You will bring proven experience in SEND coordination and team management, alongside a strong understanding of Additional Learning Support and employability pathways. The ideal candidate will hold a Level 2 or 3 qualification in Information, Advice and Guidance, as well as English and/or Maths at a minimum of Level 2. Relevant SEND qualifications are desirable. You will demonstrate excellent organisational, communication, and leadership skills, coupled with strong interpersonal abilities and an empathetic, inclusive approach to supporting learners.

About Us

The Continuing Education Service is a leading provider of adult learning in the borough of Stockport, renowned for delivering high-quality teaching and learning and consistently achieving outstanding outcomes for learners. Graded as a Good Provider by Ofsted, we are committed to empowering individuals with the skills and knowledge they need to transform their lives. Our mission is to create and develop learning opportunities that promote economic wellbeing and social inclusion. We are now seeking a passionate and experienced professional to join our team and further develop our Learner Support Services.


At Stockport Council we are one ambitious team on a mission to create opportunities for everyone who lives, works and spends time in the borough. Working at Stockport Council means contributing to one of the most thriving towns in the North. We're keen to recruit people with the right values and behaviours that can help us ensure our workplace values are at the heart of everything we do.


We are proud to be recognised under the Good Employment Charter as an organisation committed to the wellbeing of our colleagues. As members of the charter, we have been recognised as a great place to work for all colleagues and pledge to pay the real living wage, engage staff in key decisions and endorse fair and flexible working conditions.

If you would like to find out more about this role, please contact Jean Seaborn on jean.seaborn@stockport.gov.uk, 01614745809 or 07800617949 for an informal discussion about the role

This post is also open as secondment opportunity for Stockport Council Employees, however, you must seek the permission of your current manager prior to making an application.


The successful applicant's appointment will be subject to satisfactory pre-employment clearances including a Disclosure and Barring Service check.


Stockport Council holds a Visa sponsorship licence but this can only be used for certain roles and this campaign does not currently qualify.

Please note that we have made a commitment to improve the employment opportunities for people with disabilities, care leavers and ex-military personnel. As part of the Guaranteed Assessment Scheme you will therefore be guaranteed to be shortlisted for Assessment if you meet both the criteria for the scheme and the essential job role criteria.

Find out if you meet the criteria here: https://www.greater.jobs/our-guaranteed-assessment-scheme

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Stockport Council is committed to promoting a diverse and inclusive workforce culture - a place where we can all be ourselves and succeed. We welcome applicants from all backgrounds and communities to join our workforce.


We want our employees to have a good work life balance and in many job roles we can offer a range of flexible/hybrid working arrangements. We also have inclusive employment policies and staff engagement forums to support our diverse workforce. We will listen to, learn from, and develop our workforce.