Job Description

Join Ruby Energy as an L&D Coordinator and help us empower our people to deliver exceptional experiences. If you're organised, proactive, and passionate about helping others learn and grow, this is the perfect opportunity to develop your career in Learning & Development.


This role is part of the wider People Team, giving you the opportunity to collaborate across other areas of People, supporting coordination of projects and initiatives beyond L&D.

Who are we?

At Ruby Energy, we are more than just energy suppliers; we are champions of your progress, specifically tailored to empower SMEs. Our foundation is built on providing bespoke energy solutions that blend innovation with adaptability, ensuring that your business's unique energy needs are met with precision.

Benefits:

Working hours - Monday to Friday Buy & Sell Annual Leave Scheme Company Pension Referral program Free onsite parking Employee Assistance Programme (EAP) Career development Employee Recognition Incentives Company events Monthly dress down days Tea & coffee facilities & On-site Canteen Local discounts / benefits Early Finish Fridays

Main Responsibilities (but are not limited to):

Create and update engaging, high-quality digital learning materials (e.g. eLearning modules, videos, guides, infographics). Collaborate with subject matter experts to translate technical or operational content into clear, accessible learning resources. Support the maintenance and improvement of Ruby Energy's Learning Management System, ensuring a seamless learner experience. Ensure all learning content aligns with organisational values, tone, and brand standards. Coordinate the administration of internal and external learning events, workshops, and eLearning programmes. Maintain accurate learning records and data within the Learning Management System (LMS). Support reporting and analysis of training participation, feedback, and learning impact. Act as the first point of contact for learning queries, signposting employees to appropriate development opportunities. Liaise with internal stakeholders and external training providers to ensure training logistics run smoothly. Prepare and distribute joining instructions, training materials, and evaluation surveys. Coordinate and schedule training sessions, workshops, onboarding, and eLearning programmes. Manage training calendars, invites, attendance lists, and follow-up communications.

Training and Development:

As part of your growth journey, you'll work under the mentorship of the L&D Manager and L&D Specialists to build your capability and confidence across all areas of Learning and Development.


Through structured guidance, on-the-job experience, and exposure to a wide range of projects, you'll have the opportunity to develop skills in:

Learning Needs Analysis

- understanding business priorities, identifying skill gaps, and translating them into meaningful learning solutions.

Instructional Design & Facilitation

- creating engaging learning experiences and building confidence in delivering training sessions.

Evaluating Learning Impact

- measuring the effectiveness and return on investment (ROI) of learning initiatives to drive continuous improvement.

Professional Development

- pursuing ongoing learning and recognised qualifications (e.g. CIPD, Learning Technologies) to support your career progression within L&D.

Requirement to be considered:

Essential:Strong organisational and administrative skills with excellent attention to detail. Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint, Teams). Confident communicator with good written and verbal skills. Ability to prioritise tasks and work efficiently in a busy, fast-paced environment. A collaborative approach, with a passion for supporting others and delivering great service. High level of professionalism, confidentiality, and integrity.

Our Journey

Launched in 2002, we're experts in commercial utilities and we know what it takes to deliver high levels of customer service. With our Head Office in Fleetwood, Lancashire, and offices in Manchester, we are positioned to serve businesses across the UK with dedication and excellence.

What you need to do now...

If you would love to join us we encourage you to apply now! Be part of our bright future and talk to Ruby today