DESCRIPTION
Our people are at the heart of our operations and training helps them thrive. As a Trainer at Amazon, you'll play a central role in onboarding and upskilling our employees. It will be up to you to make sure they have the skills and knowledge to stay safe, be efficient, and enjoy plenty of professional growth at Amazon - potentially becoming one of our future leaders. You'll work with people at every stage of their career, from new hires to managers.
Key job responsibilities
Deliver internal Powered Industrial Truck (PIT) training to Amazon standards
Review and improve site-training completion rates together with managers and associates
Help to audit metrics such as safety, quality, and process across sites
Complete all relevant paperwork and update Learning tracking systems
Monitor and provide feedback on current group of PIT operators
Report on safety performance of PIT operators and use the information to improve the effectiveness of our training
Undertake auditing of safety standards and procedures throughout the FC
Advise Associates and Managers on Company procedures regarding PIT safety, training and standards
A day in the life
The role of Trainer is about sharing and upholding our process standards. You'll deliver high-quality training that outlines safety, culture, and site-specific procedures to Amazon employees as well as external partners, along with a warm welcome for new hires. As a Trainer, you'll make sure everyone sticks to the highest operating standards. You'll know how to constructively deliver feedback that helps learners grow and develop.
You'll be based on-site at one of our operational facilities, delivering in-person and online training to the team across a variety of shift patterns. You may also support other sites when required. You'll work independently but will regularly liaise with key site staff and stakeholders.
About the team
Amazon Extra Large (AMXL) looks after heavy items like furniture and large home appliances. Our team manages the entire service, from supply chain fulfilment to delivery and returns. What sets this service apart from others is the extra level of customer care. Not only do we deliver large items, but we unpack, assemble and install them, and take away old items where needed. With a focus on safety, productivity and innovation, we're changing the way customers buy and receive large goods for the better.
BASIC QUALIFICATIONS
Relevant experience of using clear communication including evidence of delivering training groups and creating corresponding communications and training materials
Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
Advanced proficiency in the local language
(C1 Common European Framework of Reference, CEFR)
PREFERRED QUALIFICATIONS
Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you.
CAT 1 PIT trainer license
Experience in a coaching, mentoring, or teaching role
Relevant experience of managing multiple, competing priorities concurrently
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Job details
GBR, Bedford
Fulfillment Associate
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