Job Description

Job Category: People
:
We have an exciting role for an individual with experience in Learning Design to join our Technical Learning team. In this position, you will be responsible for designing and developing learning content and resources for change projects, in response to changes in regulations, syllabi, or business needs. You will work collaboratively with different Subject Matter Experts to produce learning resources which align with Heathrow quality and assurance standards.
This role also provides the opportunity to collaborate with external partners, including manufacturers, suppliers, and regulatory bodies such as the CAA and DfT, offering valuable exposure to the airport environment.
Responsibilities:

• Working within the wider Learning Team for the design, development and delivery of all relevant training material across the Heathrow campus
• Conducting annual reviews and updates of training material as part of the iterative process. Producing training materials that are in line with regulation and liaising with the regulators to ensure consistency in approach
• Liaising with manufacturers to understand the operation of and instructions associated to any new technology being introduced
• Embedding inclusive content into design principles
• Digitalisation of content design within all technical areas

Qualifications:

• Proven Instructional Design experience, proficient to intermediate/advanced level in the use of Design tools such as Microsoft suite (Word, PPT and Excel), Articulate Storyline, RISE and Adobe Suite (Illustrator, After Effects and Photoshop)
• Able to demonstrate experience using film and photography equipment
• Experience scriptwriting, storyboarding, technical content writing
• Strong stakeholder and supplier relationship building skills, confident to work across all levels of the organisation with clear communication skills, both written and verbal
• Ability to plan, collaborate on and execute multiple concurrent projects
• Editing videos using Premier Pro and After Effects

About Us:
There's something so special about working at the world's most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.
Every day, you'll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.
It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we're working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.
Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there's no place like Heathrow.
Our rewards
We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we'll support you to be at your best inside and outside work. And of course, we'll provide varied learning and development opportunities too. Here you'll find everything you need for a fulfilling career journey that can take you in exciting directions.
Working Location
Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow. Working arrangements vary from team to team and will be confirmed during the recruitment process. You'll need to be based in the UK and within a commutable distance to Heathrow.
Sustainable Travel to work
Heathrow's sets out easy and sustainable travel options that everyone can access.
Equal Opportunities
As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger - not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.
About the Team:
People are at the heart of Heathrow. Not just the millions of passengers who travel, trade, shop, eat, connect and explore with us every year, but also the thousands of colleagues who go the extra mile to give every one of them the best airport service in the world. In the People team, we partner with people across our business to help to make Heathrow a place where everyone is accepted for who they are and can achieve their best.
We're a community of human resources and health and safety professionals, encompassing all aspects of HR and wellbeing. Whether your passion is in business partnering, reward, learning and development, or any other specialist area, you'll be part of a team creating and delivering Heathrow's innovative People Strategy. We are committed to being a truly inclusive organisation that represents the diversity of the local community at every level.
There's no place like Heathrow - for the buzz, for the variety, for the sense of belonging and for the chance to go on a really fulfilling career journey. We're passionate about our colleagues' experience, making Heathrow a great place to work and creating careers, not just jobs.

Skills Required